Address: Suite G4 Ground Floor, Lock 50 Business Centre, Oldham Rd, Rochdale OL16 5RD, United Kingdom
Phone: +443331234177
Rating: 4.9
based on 165 reviews.
Speed of Service
Pros:
"Dave contacted me to discuss the problem, I took the PC down and it was back home and working in 24 hours!"
"Following my PC crashing I received a very fast and efficient service from a knowledgeable professional who resolved the problems and had my PC back to me within 48 hours."
"They had sorted this within 1 day and recovered all stored files."
"Arrives at 9:45 rings me at 4 PM the same day PC is now fixed."
"The pc was back with me 24 hours later set up and running like a dream."
"Ended up having to do an entire re-strip of the laptop, and still had it back to me in a little over 24 hrs!"
"Got it back the same day.....super speedy!!"
Cons:
"I sent a laptop keyboard to be fixed and unfortunately due to the supplier messing around it was not fixed in time."
"Unfortunately it seems the surge has fried my hard drive and motherboard and, given the age of the PC, was beyond repair."
Customer Service
Pros:
"Always there for you with help and advice."
"The customer service was amazing."
"Very genuine, professional and trustworthy."
"Always good advice and explained in simple terms."
"Dave was absolutely 💯 from start to finish."
"The communication was brilliant."
"Very helpful and and explains it all very clearly."
Cons:
"Despite their best efforts my laptop wasn’t worth repairing but Dave kept me up to date every step of the way."
Professionalism and Expertise
Pros:
"This is a very professional service, polite staff and very knowledgeable."
"The company have always been very accommodating, and they have total expertise at their fingertips."
"Dave delivered what he promised, and he has two decades of experience in this field."
"It's really hard to find trustworthy people nowadays but this is one of the few."
"Dave kept me fully updated with progress throughout and explained exactly what he had done to resolve the issue."
"Dave was very informative, straightforward and I was told exactly how much, and what the charges would be."
"Dave is professional, friendly and proactive throughout, diagnosed the problem, ended up having to do an entire re-strip of the laptop."
Cons:
"Had someone come collect from me the next day, fixed the issue then had it delivered back to me the day after."
Value for Money
Pros:
"Brilliant advice on where to buy a newer pc without paying a fortune."
"Prices were really reasonable for us and the service was amazing."
"I found them very reasonably priced."
"Nothing less than simply sensational and great value for money to boot."
"Very quick and friendly service with a good price."
"I was more then happy with the price as I was expecting double what Dave said."
"Price wasn't over the top like some others and you're paying for experience and knowing your computer is in the correct hands."
Cons:
"I was dissuaded from overspending - which alone is a rare thing these days - and the final price was very acceptable."