Address: W Bay Rd, Bridport, DT6 4SB, United Kingdom
Phone: +441308420616
Rating: 4.0
based on 199 reviews.
Store Layout and Cleanliness
Pros:
"Store well laid out and clean."
"Everything was easy to find and very well presented."
"The store is large with wide aisles and is always well stocked."
"Upon entering the store we found a modern, bright and spacious store that was ready to do business."
"Well laid out and plenty of check-outs open, so got through quickly once I had finished shopping."
"Wide aisles and clutter free."
Cons:
"The shop itself was clean and tidy, but laid out in the most peculiar way, with no logical flow to where goods types were located."
"Very confusing arrows around the shop."
"Store just looking like it needs a deep clean, the toilets really need a good clean."
"The floor is still very dated and lets the outlook of the main store down."
"Approaching the front of the store on the day of our visit, it all looked a bit of a mess."
"Bins outside overflowing, had to go looking for a trolley as none near door."
Staff and Customer Service
Pros:
"The staff were friendly and helpful and the shelves well stocked with everything we needed."
"All I did is pop in because I'd been travelling and needed a cup of tea, so went into their cafe, and their polite and friendly staff were more than happy to help."
"I found the security guy at the entrance very vigilant and helpful. Good choice of staff!!"
"I've always found the staff polite and friendly here."
"The staff appear to be well trained and always helpful."
"Friendly and helpful staff means they get four stars instead of three."
"Staff where very friendly and helpful."
Cons:
"Only downside was the cafe, staff a bit lapse, and dirty cups."
"Some staff are happy, enjoy a pleasant chat and some have a total lack of customer service."
"Not enough staff checkouts open, self service checkouts chaos as too many error lights coming on and not enough staff to rectify issues."
"Terrible experience in the cafe. Staff rude, unhelpful. No food actually available in the cafe."
"The café staff were very rude moaning very loudly to the local couple on the table behind us about nonlocal people wasting their time."
"Staff look deflated, shelves are poorly stocked and apart from a minority, staff are poorly motivated and can be quite rude."
"Less and less staff and what staff you have are moaning from deli to fish and meat counters."
Products and Stock
Pros:
"Good store, well stocked with fresh arrivals daily."
"The produce on offer is fantastic and I am always impressed."
"Great supermarket in the centre of Bridport."
"There was also a great range of general groceries available, in fact everything you would expect from Morrisons."
"Good food and groceries at market competitive prices."
"The ingredients were fresh, and the flavors were surprisingly delicious."
"Brilliant to have such a well stocked large supermarket so near home."
Cons:
"The amount of people being allowed in the shop was shocking."
"Good measures in place at the one way system in and out of the shop but found a lot of items we would have brought were out of stock completely."
"Also package size is decreasing for one example frozen sausages own range was a 20 pack for £2-49, now only a 18 pack for £3."
"The other day there was 2 whole boxes of a product out of date the next day."
"Quite often the fresh meat, fish, veg and bakery goods are very short dated usually can be the next day or a couple of days ahead."
"Sad to say click & collect fresh food was poor quality, eg grapes only 2 days off sbd, & aubergine unusable."
"Very disappointed at the levels of stock of fresh seasonal vegetables."
Cafe and Restaurant
Pros:
"The seating arrangements were comfortable, and the clean and well-lit space provided a relaxed atmosphere for enjoying my meal."
"Morrisons restaurant definitely wins the affordability game."
"It was a time-saver to be able to grab a bite to eat while running errands or doing my grocery shopping."
"I like the café here too."
"There is also a Morrisons cafe, serving cooked breakfast and lots of other snacks, along with tea, coffee and soft drinks."
"The in store restaurant has a menu that more than covers most customers needs and the food is always good at affordable prices."
"Stopped by for a breakfast at the cafe and we were not disappointed. Generous portion size and tasty food with good coffee, at a fair price."
Cons:
"The meal was poor kids meal was mac&cheese looked poor and tasted dreadful chips overcooked."
"The pastries were hard and not appealing."
"Waited for 30mins for food to arrive, then no knifes and forks. When asked we was greeted with rudeness and no apologies."
"We had mini fish and chips and the fish was mainly batter of poor standard around a VERY thin piece of fish."
"The whole cafe was dusty and dirty, with food over the floor."