Morrisons Reviews Summary

Food Quality and Selection

Pros:

• "Cod lightly battered and white fish, the chips were crisp."
• "Their own brands are very nice and good quality."
• "The doughnuts are always great."
• "Produce is fresh and bursting with flavor."
• "Regularly get lunch from here and the selection of sandwiches is very good."
• "The bread and rolls are the best in town, stays fresh for ages."
• "Very good fresh meat and fish."
• "Always had a positive experience with Morrisons and fond memories of when me, my mother and my nan would go shopping there and go to the cafe afterwards for lunch :)"

Cons:

• "Cafe was dirty, tables hadn’t been wiped down. Cups were still stained even after supposedly being washed in the dishwasher."
• "Terrible experience at the bakery Carmarthen at 9.42 am today 3/12/23. Old hag of Woman refused to slice me a loaf of bread until 10am."
• "Went there for a meal and was disappointed with the quality of food and service. Food was cold."
• "My family and I decided to come here, 14.09.19, after a morning of shopping and ordered food... The salmon was overcooked and was a child's portion."
• "The restaurant in LLANELLI branch on Thursday 24 of October about 2 30 was disgusting it looked like a load of pigs had been there food all over the floor tables dirty."
• "Just been shopping there....they are letting families of 4 ...adult children to shop together many couples or couples with a small child there!!! Really this is not allowed at the moment !"

Staff and Customer Service

Pros:

• "The lady who served us was lovely."
• "The prices are reasonable and the staff were helpful."
• "Staff are always friendly and helpful. Never have to go elsewhere to find items."
• "A HUGE thank you to the Morrisons shop assistant who helped me carry my basket to checkout, then to my car."
• "Everyone is so helpful and polite and such a lot of choice."

Cons:

• "Only one member of staff covering the whole restaurant and counter."
• "Terrible service in this cafe today. People were told there was a half hour wait for hot food so we ordered a sandwich and a coffee."
• "Very rude staff member Michelle. Deal that’s not very clear for Morrisons only exclusive card holders."
• "Normally very happy but member of staff on fruit and veg shouting over customers and very aggressive."
• "A female member of staff humiliated a friend by shouting across the restaurant as to why he doesn’t wear a mask."

Cleanliness and Maintenance

Pros:

• "Clean and well laid out."
• "Large store with plenty of parking. Staff helpful and polite."
• "It's clean, the staff are extremely helpful and efficient."

Cons:

• "The store lost a star because many empty tables were unclean and the cutlery, knives especially, were greasy."
• "We stopped to have a cup of tea here, the shop didn't look that clean."
• "Toilets were something you'd expect on the final day of a festival absolutely revolting."
• "Not as good as I remember it. Morrison's used to have a very good butcher's on site and choice of meat, one could afford, especially joints of pork...they must have given up on the idea of competing with Aldi and the like!?"
• "Rubbish store. Waited for nearly an hour at cafe for simple food and when it was finally chucked on my table after 55 minutes the meal was cold and looked and tasted rotten."

Accessibility and Convenience

Pros:

• "There was plenty of free parking. I filled up with fuel at the garage there too."
• "Good prices for products, enough car park with wheelchair access."
• "One of the nicer big supermarkets in town. I like the carpark that has been planted with trees so on the rare hot days there is some shade."

Cons:

• "Disabled bays are very poorly sited to the right of the building, requiring a 50m walk to the entrance."
• "The older layout of Morrisons Carmarthen was far better with a central cut through aisle allowing quicker and easier access through the store."
• "Since the shop has a facelift it's become a pain to get around quickly as they have removed the centre aisle."