Address: 238 High St, Lincoln, LN2 1AT, United Kingdom
Phone: +443304605524
Rating: 3.6
based on 164 reviews.
Service
Pros:
"The staff were brilliant in ensuring we chose food that would be ready in time."
"Ellie looked after us and she was fab!"
"Service was extremely courteous and helpful, very professional."
"Can’t fault the staff. Very friendly and professional."
"The staff made great effort to look after us and the manager helped us resolve an issue we had."
"Jessica was lovely and friendly, made the experience even better."
"Caitlin and her staff are so welcoming, thoughtful and friendly."
"The gent who served us was lovely, he sat down and went through allergies and that, service from the start to finish was great."
Cons:
"Service was very slow - waited between 20-30mins for someone to take our orders."
"Service was also a bit disappointing, as I work in hospitality myself, I’m usually quite forgiving but this server was just outright rude."
"Service was reasonably quick and friendly staff. The food was disappointing."
"I love the food, always good quality, it's always busy bee here twice and both times the service has been very poor."
"The service was very slow (the restaurant wasn't busy) and we were seated at a tiny table pushed up against a brick pillar."
"Service was slow, food was overpriced, wait staff were so 'busy' looking busy at the podium."
"Very slow service, food was cold. Waited 20 minutes for a drink order only to be told 5 minutes after we ordered that that item was not available."
"Shocking from start to finish, a similar experience to other reviewers on here. In summary, long waits, disinterested staff, cold food which came 10 minutes before the cutlery."
Food Quality
Pros:
"The burgers were delicious."
"The food was quick and tasty."
"The food is delicious and great portion sizes too."
"We had the bottomless brunch which was great everyone enjoyed it, the food was fantastic and the cocktails kept flowing."
"Food was amazing and we were made to feel very comfortable."
"I really love the food here, everything is delicious."
"Food was nice but portions really small, and expensive for what you get."
"Food was amazing, I ordered a medium rare steak with chips which arrived after about only 25 minutes which was seared to perfection."
Cons:
"The food however; was unfortunately disappointing. For the high prices, I expected the food to be of a much higher quality."
"The food itself was very expensive for the quality. Potato skins were flavourless and were lukewarm and overcooked."
"The only parts that were good were their mozzarella dippers (just above supermarket quality but by no means the best)."
"Starter ordered but server returned and said it was not available, so we skipped this and ordered the mains."
"The food was average. For 22 quid, i was expecting the best burger I'd ever had."
"The food we did get was nice, small portions for the price, definitely over priced for what you get."
"Service was reasonably quick and friendly staff. The food was disappointing."
"Food was better than expected, but was violently sick for the first time in a decade after eating here so."
Ambience and Atmosphere
Pros:
"Such a feel-good restaurant with a lovely atmosphere."
"It was a nice looking environment that looked like a traditional American background."
"A great experience but we were in a central table which was a bit of a corridor experience."
"Popped in for a drink with my partner. Amazing bar staff that altered drinks for us to suit our tastes, and they had great banter!"
"First time visiting. Was grateful to get in as a walk-in as it was a spur of the moment visit."
"We enjoyed our visit here yesterday. We did not book as we were not planning on dining out. We were on a family trip to the castle."
"Visited here a few weeks ago with the family. While it took a while to get to our seats (prime time) I must say that it was a very enjoyable experience."
"Every time we go here we have a fantastic time. Caitlin and her staff are so welcoming, thoughtful and friendly."
Cons:
"They were hard to get the attention of and we had been seated against a brick wall with limited space for our plates/bowls on our table and hidden away."
"Floor and menus were sticky in the main seating area. Toilet was blocked and floor was gross in the bathroom."
"The place looked good. Staff seemed ok. But the prices! 22 quid for a burger."
"The toilets???? Well, viewing the yellow staining to the gents' urinal was a fitting conclusion to the visit."
"I like TGI Fridays but this was the worst visit I've had at any across the country and I would rather go out of county than go back here."
"Service was slow, items were missed. I had the cob salad with an avocado and lime dressing. I even asked for an extra dressing but it was just olive oil."
"To be honest I wasn't that impressed and that is nothing against the staff. It was nothing special for the price."
"The service was terrible one drink at a time some meals was cold never got asked if food was ok. Table not ready but was nearly empty."