Smokey Joe's Reviews Summary

Food Quality

Pros:

• "the food was lovely hot cooked to perfection"
• "Food amazing, cooked really well my steak was perfect."
• "food was phenomenal best steak and ribs I've ever had"
• "The food we had was excellent."
• "Everyone enjoyed their various meals, steak, chicken & veggie."
• "The quality of the food was beautiful, the combinations were tasty."
• "The food was hot and delicious. Seasoned chips were very tasty."

Cons:

• "too much seasoning on fries"
• "Chicken was tasty but very dry."
• "I also found it to be very expensive for what you got, no side salads or anything on the plate, the coleslaw and sauce were extra."
• "Side salads with no dressing, steak so tough you could sole boots with it."
• "the peppercorn sauce was bland and the onion rings are bought in frozen ones not homemade"
• "The food wasn't great, my partner was really disappointed with the steak and I didn't enjoy my food either."
• "The only thing I wouldn't recommend is the Bourbon glaze with the steak."

Service

Pros:

• "Atmosphere was great, all the staff were warm and friendly"
• "The waitress who served me was lovely and always checked up on me which is what you look for in a restaurant."
• "The staff were joyful, welcoming, friendly, informative, considerate, prompt and gracious."
• "All the staff are friendly and easy going, really made us feel welcome."
• "Staff were all nice"
• "Staff were very good, friendly and worked really hard."
• "The staff were very attentive."

Cons:

• "Treated terribly. Will never recommend to anyone"
• "Staff were quick and efficient, but not that friendly."
• "Service wasn't great, some staff were lovely but others were borderline rude."
• "Limited drinks, no slimline tonic."
• "We waited a while for the bill and eventually had to ask for it."
• "Our waiter practically asked for a tip!"
• "Worst service. Really bad attitude"

Ambiance

Pros:

• "The decor and atmosphere was fun, cosy and inviting."
• "The music, vibe and general feel of the restaurant is great."
• "Walking in it had that nice feel of an American (Southern especially) diner."
• "Nice ambience and atmosphere."
• "the atmosphere of the whole restaurant is just amazing"
• "Smokey Joes atmosphere was brilliant."
• "The Americana theme is great."

Cons:

• "Not worth the money for the ambiance alone."
• "I didn't feel comfortable sitting as close as we to other customers either."
• "tables are too close together"
• "The place was in need of a very good clean, there were lots of ornaments/decorative items everywhere but they were covered in dust and cobwebs."
• "Why serve on such a small plate?"
• "The place was empty on a Saturday night which should have made us turn around and leave."
• "The restaurant is incredibly well presented in an American style cafe/diner."