Renovatio Bikes Reviews Summary

Quality of Service

Pros:

• "Paulo for the brilliant and professional service provided when I twice in the last few months have taken my electric 3-wheeled bike in for unrelated repairs."
• "The service that they provide is the best that I have experienced."
• "Fully serviced, replaced parts that needed it and washed my bike all for an incredibly reasonable price."
• "The service was undertaken very promptly at a reasonable price, with parts."
• "The guys replaced the chain and cassette, fitted a drop seat, replaced headset/crank bearings, sorted my disk brakes out."
• "Good Friday, when you'd think these guys might be having a rest.... no! They did a quick rescue on my gears that had swallowed some sand."
• "Caesar deserves to be super successful. Awesome friendly service delivered with passion."
• "It was my second time in there and both times the service was fantastic."

Cons:

• "If I could put 0 stars I would, avoid the retailer at all costs, completely unprofessional and their customer service is nil."
• "The staff were very helpful...but I wasn't expecting this level of service."
• "Really friendly guys, really fast service and very reasonably priced."

Customer Experience

Pros:

• "Really happy with Renovatio Bikes. I've brought a few problems to their shop and it's always been sorted really quickly."
• "Paulo & Daniel have an excellent range of bike knowledge and practical advice to assist in customer decision-making."
• "I was very grateful and pleased with the service provided and the fact I could ride the tricycle home the same day."
• "Polite, efficient, good quality work and very reasonably priced."
• "I am amazed by the service this shop offers. In the years I have known this shop I bought three bikes for the family."
• "The guys replaced the chain and cassette, fitted a drop seat, replaced headset/crank bearings, sorted my disk brakes out."
• "Super helpful and friendly staff. They know their stuff."
• "Really friendly and professional staff."

Cons:

• "The guys are super friendly and sort out your problems, but the aftercare is amazing!"
• "If local NHS hospital worker they are on the cycle to work scheme."
• "Visited this shop as my front tyre had a puncture. Very helpful and completed the repair."

Pricing and Affordability

Pros:

• "On collection, after paying a very reasonable price he gave the tricycle a quick once over."
• "Their prices are very reasonable even when they found little that needed doing."
• "Went in for a service today and honestly top notch! Fully serviced, replaced parts that needed it and washed my bike all for an incredibly reasonable price."
• "The guys replaced the chain and cassette, fitted a drop seat, replaced headset/crank bearings, sorted my disk brakes out, trued up one of the wheels and found me new quality tyres/inner tubes that I had wanted. They also, in a friendly way, bollocked me for not cleaning my bike enough and gave me advice on that too!"
• "Very friendly and professional staff. They helped me with changing tyre on my electric scooter (quite difficult thing to do actually) and also adjust rear brake disc. Quick, professional and reasonably priced."
• "Had my focus MTB in for a service, needed some new bits, but came out of the work shop looking like new. A fantastic job done, with very friendly and helpful and advice."

Cons:

• "Avoid at all costs, went to a different cycle retailer and got a much better service, hence purchased two expensive bike from them."