"Ladies in reception are always friendly, welcoming and helpful."
"The staff are all amazing and Alison a fantastic dentist who has kept my smile looking great."
"Very friendly and speedy service. Accommodating to my different schedules for fitting appointments in."
"The whole team are always helpful, very professional and friendly."
"Everyone at the practice is very friendly, welcoming and provide a high level of service."
"All the staff from Dentists to receptionists are very polite and the service is first class."
"The greeting, and relaxed atmosphere, at St Francis helps with the chill factor! Thank you."
"A very friendly and efficient service. Sadly we will be moving out of the area soon and I just hope we will be able to find an equally good practice elsewhere."
Cons:
"I found the administration and care to be excellent. Just one constructive criticism, my procedure was on a Thursday but I didn't receive the follow-up call until Monday, Friday would have been more effective."
"Not feeling so great now and slightly duped, having been a long-standing client from the days of Glen and Sue, and asked to write an honest review, which I had, I was later told they are no longer providing NHS care and my family have been dropped and are encouraged to join Denplan."
Dental Treatment and Hygiene
Pros:
"This latest visit was to repair damage to a molar caused by pork crackling... all done quickly, efficiently and painlessly."
"My regular check-up was as usual very thorough and time was given for me to talk about any dental concerns I had."
"Got an emergency appointment in less than 24 hours which was pain free, stress free and all sorted in 20 mins!"
"The treatment I received from Nikki was, as usual, very professional. Thank you."
"Kirsty hygienist was excellent. Very gentle but very thorough. Reassuring and seemed to really care about my teeth."
"Alison came to my rescue when my NHS dentist referred me to the hospital for an extraction, an appointment which could take months. The tooth was out in under 5 minutes, no pain and no issues."
"I have just started on a lengthy treatment process with Alison and have to say that whilst it is all a little daunting, Alison completely puts me at ease."
"I went to see Nikki the dental hygienist this week. She was really thorough cleaning and polishing my teeth. I was so relaxed I nearly fell asleep, this was pain free and very efficient, I have full trust in her care."
Cons:
"No lecture about chewing sweet, just a rye smile. Very good service, thanks."
"Needed chip off my tooth repaired. Fred did it quickly with no pain and not even expensive."
Facilities and Accessibility
Pros:
"Lovely clean and modern inside, very quiet. Nice waiting area with friendly professional staff."
"Treatment rooms are spacious and bright."
"Surgery is bright, staff are friendly and my visit was a pleasant experience 10/10 and definitely a 5 star service."
Cons:
"Just a shame that you have to walk through the doctor's surgery waiting room and parking is awful."
"Depending on the time of day, car parking can be a problem and clients are advised to bring an umbrella should they have to wait outside under the new regulations."