"The staff are amazing especially Paul, Ashley, and Lloyd were all so helpful and professional."
"Ashley was very helpful wasn't persuasive or pressuring found him to be quite fair and honest."
"Mike helped me purchase my new VW Polo, he was very professional and informative without being pushy!"
"Reece Mennel at Right Car... He’s been brilliant, professional, helpful, personable and courteous."
"Would definitely recommend great service from everyone I dealt with."
"Bought my Renault captur in for it's first service and I must say the service from Hannnah on the front desk was amazing."
"Very friendly staff, don't push let you search and then if your interested you can ask questions."
Cons:
"Unfortunately unable to locate noise on car despite being very much evident within minutes of collection."
"Nothing but problems from purchase, told repeatedly the air con had been fixed after 4 or 5 attempts before they decided that it actually needed the entire unit replacing."
"Worst place ive ever ordered a car from, back in september i ordered a renault clio on motability."
"THAY NOT BOTHERD ONCE YOU HAVE BOUGHT CAR."
"The service from the service department is awful since the other lady has left, think she was called Julie, she was very helpful and went above and beyond. Now the others don't care, they are very rude and you feel rushed, they just seem to want to take your money and get rid of you. No customer service at all."
"Would not go there again they are a set of clowns."
"Service from the staff I met was great however once I returned to my vehicle £2 in pound coins had been stolen."
Car Purchase & Sales Experience
Pros:
"Right car in Hull especially Andy the Renault salesman make that buying experience pleasurable and exciting."
"Thank you Right Car for changing my life."
"Ashley helped me to find the car I liked, took me on a test drive, and I loved it so much I decided I wanted it there and then."
"Excellent customer service from Ryan... Buying my new car was a smooth experience from start to finish."
"Corey at right car Hull was so helpful in helping us choose a car on the notability scheme."
"I’ve had an absolutely fantastic experience with RightCar... A couple of issues cropped up later... but they got them all fixed for me quickly and painlessly."
"We took delivery of our new car from here. We were met with excellent customer service. The showroom is bright and airy with tea and coffee facilities offered to us."
Cons:
"The mileage was 49,000 also which was a shock."
"Misleading and cheap tactics towards potential buyers."
"Supposed to be a renault dealer yet don't even no what a clutch linkage is."
"Glad I finally have the car after all that messing about. Nice car but poor service, will not be recommending anyone any time soon."
"Avoid at all costs payed 9000 for a car asked if had any accidents said no until got car and saw in service book had front end smashed in."
"This is my last time purchasing from this place as they have left me with not a bit of trust in them."
"Sales man was very rude as I wanted an automatic car he basically laughed in my face."
Facilities & Amenities
Pros:
"Very clean and covid safe, even the coffee is nice."
"i wanted a courtesy car but none available so they asked me if i wanted to wait they provided me with a comfy seat and coffee."
"Everyone we have spoken to has been straight talking, knowledgable and did what they said they would do."
"Lots of people admired the car."
"In particular Cameron, Mitchell and Corey were really attentive, professional and helpful. Best car dealership experience."
"Managed to book an appointment to wait. Very quick service and also cleaned on return."
"Highly recommended."
Cons:
"A year on from this had the car serviced here now that's a big no no."
"They took 3 weeks to change a thermostat which is a 30 minute job and when questioned it came down to somebody forgetting to order the part."
"The car looked like it had been keyed on every panel."
"Again don't buy car from 'right car' companies!! No matter is hull or beverley they are same rude n bad attitude!!!"
"Not happy at all with right car Renault on clough rd hull."
"Unprofessional, lazy and incompetent from a few staff in my opinion."
"There was high pressure tactics involved in trying to persuade them to get the work completed there and then."