Evans Lee Reviews Summary

Market Knowledge and Efficiency

Pros:

• "Simon know the market in S10 very well."
• "Tremendous efficient service from the very driven Evans Lee team meant that the property was let within hours of releasing it into the market!"
• "Simon Lee is a true expert and delivered a sale price that was way above the asking price."
• "Simon's years of successful experience in the industry and he is a novice in his field."
• "Sold within one day of going on sale! Highly recommended."
• "Simon valued our property at the price he said it was worth which was considerably more than 2 other local Agents had suggested."
• "Simon was spot on with the valuation and ensured that the whole sales process ran smoothly and without a hitch."

Cons:

• "Next time I will save my money."
• "They weren’t able to accommodate a viewing outside of normal office hours so the landlord had to show us around the property himself."
• "Ignored all parties involved and I ended up sorting it all myself and paying them a lot of money for that privilege."
• "We had to keep chasing them all the time for information."
• "There was some misunderstanding about the completion date and they were rude and hostile to me over the phone when they rang me about their problem."
• "Communication afterwards with sales progression was very poor. Ignored all parties involved."

Customer Service and Support

Pros:

• "Having seen him provide a viewing previously I knew I could trust him to present the properties in the best possible light."
• "They were so conscious of giving us a great service and that is what they did they made the house move so easy for us."
• "The standard of service and professionalism was superb."
• "Communication was good, no nonsense, straight to the point, which was refreshing."
• "Always available, great communication, professional, efficient and organised."
• "The friendly service and seamless support was something else - truly going the extra mile."
• "Simon's experience and open and honest communications really help."

Cons:

• "I distinctly remember receiving rude emails from Amy."

Professionalism and Reliability

Pros:

• "Our house was sold within the day."
• "Used this estate agent before and would recommend them."
• "The level of care we've received from Simon and Amy is second to none."
• "Simon is personable, casual, honest, and tells it as it is - all positive attributes in our book."
• "Nothing is too much trouble for these guys - they are the best."
• "The team at Evans Lee are exceptional."
• "Fantastic team delivering personal, bespoke service from list to close!"

Cons:

• "Definitely not the 5* service I hoped I would get."