Dobbies Garden Centre Shenstone Reviews Summary

Category: Garden center

Address: Birmingham Road Shenstone, Birmingham Rd, Shenstone, Lichfield WS14 0QQ, United Kingdom

Phone: +441543480095

Rating: 4.0
based on 258 reviews.

Service

Pros:

  • "I went to the Ripples aquatic store inside dobbies, what an eye opener, excellent service."
  • "The staff that were on were lovely."
  • "Needed advice off one of the assistants working outside today, and would just like to compliment her on her helpful manner & the time she took to try and be as much of a help as she could be."
  • "Very good aquarium centre onside and assistant Zoe very knowledgeable about fish, will go again."
  • "Staff were friendly and helpful."
  • "Staff were very friendly and helpful, would recommend a visit."
  • "The staff are very pleasant and helpful, nothing too much trouble!"

Cons:

  • "A number of staff saw me and my dog, and at no point asked if I needed assistance."
  • "Attitude stinks, had two deliveries of plants all smashed to pieces didn't want to know."
  • "Don’t bother visiting the cafe, the employees are incredibly rude and miserable."
  • "Lots of staff who need more training in customer service."
  • "Job vacancies in the restaurant. Applicants must: have inability to smile, have no customer focus, move at one pace - dead slow."
  • "Horrendous. Staff do not know what they are doing."
  • "Absolutely disgraceful customer service."

Facilities

Pros:

  • "Lovely garden centre with Brantano shoes. Edinburgh wool shop. The Works Coton Traders."
  • "Nice local garden centre, ample parking including overflow, good selection of plants and bushes."
  • "Easy to find and access, this is a good size garden centre with plenty of stock."
  • "Beautiful garden centre, very big inside has pets at home and the works in store plus an aquarium shop."
  • "Has a number of concessions within such as Ripples(aquatics shop), The Works, a pet shop, meat & poultry and more recently a Sainsburys."
  • "This is a lovely garden centre, that also has an aquatics, a Works store, a small Waitrose, a cafe/restaurant, with indoor & outdoor seating, a soft toy play area."
  • "Plenty free car parking and wheelchair accessible."

Cons:

  • "It was raining when we went and the roof was leaking everywhere."
  • "Dobbies seemed to be full of rather cheap looking goods."
  • "However, there is not that many disabled parking spaces."
  • "Very hot afternoon we all went for a meal the food was nice but very expensive when asked for ice they didn't have any ice🧊???"
  • "However, I was shocked at the amount of disabled car parking spaces there were, yet there was NOT ONE parent & child parking space!!"
  • "More like a gift shop and cafe. Hardly any plants."
  • "Shocked at how bad that experience was!"

Food & Restaurant

Pros:

  • "Great food - Great service."
  • "The restaurant was good and I enjoyed a quality gluten free breakfast."
  • "Food was quick to come out and although it was busy we weren't made to feel rushed at all."
  • "We had jacket potato and a roasted vegetable and humus baguette, both very good."
  • "Had a nice cup of tea and a toasted tea cake today.Very nice atmosphere .Food and drink is great."
  • "Thoroughly enjoyed lunch in the cafe well priced and tasted lovely."
  • "Nice cafe, nice food, friendly and helpful staff."

Cons:

  • "Well, food subject to availability. Would help if something was available."
  • "Food mediocre. Not much choice."
  • "Popped in for a light lunch with the wife so ordered two soups and a cheese sandwich. 35 minutes later we were told they had run out of soup."
  • "Afternoon tea booking for 5 people. Mousse cake was frozen in the middle. pomegranate style cake was awful. Battenburg style cake was just green mush."
  • "Food was very average quality, cheese and tomato baguette @ Β£5.30 cheese with no taste and very small baguette."
  • "Had 2 christmas dinners in cafe which were awful - processed turkey, cold gravy, overdone potatos, and soggy veg."
  • "Sandwiches were very poor two cheese finger sandwiches were soggy and the ham was on hard dried bread."

Value

Pros:

  • "I went and bought myself half price regatta shirts.and what a lovely deal πŸ‘πŸ‘highly recommended."
  • "We are Dobbie card holders so we had two main meals for Β£12, great value for money!"
  • "The plants are a fair price and they are well looked after."
  • "There is also a very good butchers. Very good quality."
  • "A great fruit and veg stand at the entrance."
  • "Can spend hours milling around the stalls, have a coffee and visit the butchers and fishmongers on way out which btw is the best meat and fish I've bought and eaten in years."
  • "Dobbies itself has a lot to offer and is well worth a visit, it's kind to all age groups and caters for people with disabilities."

Cons:

  • "Sad to see so many plants dying through lack of water."
  • "Visited today disappointed that a lot of the house plants were bone dry and not looking good bonsai trees especially."
  • "Plants over priced."
  • "Garden centre is lovely - but overpriced."
  • "Very expensive plants."
  • "Felt prices of plants were slightly expensive."
  • "Prices have shot up. Three item breakfast bap which was around Β£4.00 a year ago is now Β£5.99."

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