Pacific Nurseries Garden Centre Reviews Summary

Garden Centre

Pros:

• "A well laid out garden centre with a wide selection of plants and garden equipment."
• "The garden centre is well laid out with an extensive array of shrubs for sunny/shady spots and plenty of info about each plant."
• "This is a very well kept centre, with a large collection of plants well arranged according to type."
• "Excellent garden centre. Well laid out and some of the best quality plants I've seen at a garden centre."
• "The garden centre is very well laid out and I've had good success with the plants I've bought here."
• "I really like this nursery lots of good quality plants, pots and other gifts."
• "Their plants look in very good condition and their garden furniture offers great ideas and value."

Cons:

• "Plants and garden accessories beautiful if a little expensive."
• "However, according to my mum, who's a gardener and definitely in the know, rather expensive."
• "Garden centre with quite a good selection of plants and other items, if a little on the expensive side."
• "Some things can be a little pricey."
• "The stock of plants here are by far the best around for a good 15 mile radius."
• "Very expensive for this kind of service."
• "We could not believe how expensive it was compared to other garden centres, £3 85 for a coffee we won’t be going back there again."

Café and Restaurant

Pros:

• "Good garden centre bolstered by the cafeteria, which is always busy."
• "The cafe is one of the best in the area. Lots of lovely home bakes and very popular at the weekend."
• "Fantastic cafe, lots of space and airy. Excellent quality food at reasonable prices."
• "The restrant is a very welcoming and comfortable place for just a coffee and snack or a more substantial meal."
• "The cafe offers fresh home cooked food, which is excellent."
• "Love this place, the restaurant is amazing with excellent value and quality meals, scrummy cakes etc."
• "The restaurant food is very nice and clean the food is excellent well presented."

Cons:

• "Disappointed with restaurant vegetarian breakfast offering - no vegetarian sausage."
• "Cafe very busy & noisy so best to visit in term time."
• "We visited the café and were charged a steep £15 for 2 slices of cake and 2 coffees, which were certainly nothing special."
• "Having to wait forty minutes for two sandwiches wasn't good."
• "Only 3 stars as we couldn't eat there due to 40 minute wait for food."
• "Average food but expensive."
• "We paid almost £20 for 2 roast dinners all but 10p for them to arrive and there wasn't enough to feed a baby let alone adults."

Customer Service

Pros:

• "Staff looked stressed but polite."
• "Excellent service and no long wait."
• "Friendly staff always willing to offer advice & help."
• "Was really impressed by how professional staff knowledge was."
• "Louise was extremely helpful, very knowledgeable."
• "Staff very knowledgeable and helpful."
• "The staff were all very friendly and the new cafe was excellent."

Cons:

• "1 lady was asleep in her food."
• "We also ordered and payed for a bowl of chips we never got and when I confronted the blonde young lady serving us I got a scoff and a very unpleasant ‘sorry.’"
• "The two woman working in the farm shop on this day were so miserable, sour faced, and unhelpful."
• "Really poor customer service when problems arise."
• "The staf were moody and unhelpfull."
• "She was very rude and had no manners."
• "VERY disappointed with the customer service at the Cafe."