"Just about everything you may need food wise lots of confectionery quite a lot of ready meals men's and women's clothing a good tobacco and cigarette variety good prices."
"Asda is a very large superstore with all the services you'd expect."
"One of the rare shops that I can still buy Loose Tea (boxed) own brand, that tastes pretty good."
"Great variety of food and household goods. Helpful staff and well laid out aisles."
Cons:
"Didn't have a very good range of stock for a big supermarket."
"Every week price increases on fresh raspberries and blueberries not very good."
"Just like most other Asda stores many of the products I regularly buy have been discontinued."
"This asda is really bad. Shelves are not refilled regularly."
"Shop at Asda every week and as usual hardly any shelves filled or tidied, with empty boxes left on shelves hiding stock behind."
Customer Service
Pros:
"To this store their is a large car park disabled parking available and child parking available the store is ground floor with George clothing too good staff very welcoming."
"Always love shopping at Hessle Road branch... Nice friendly staff too."
"The staff are always very helpful and will walk with you across the store to show you where to find items you ask for."
"A lovely boy called David got it for me he was so polite and helpful he’s a credit to your store."
"Received excellent service today from Sally working on customer service today.She went out of her way to find a product nothng was too much trouble."
"A young man could not help me enough it was a pleasure not to hunt around he knew exactly were Everything was i think hos name was stephen williams what a star."
"Had an amazing experience with customer services with Harry."
Cons:
"Awful. No trollies, had to hunt around the car park to find one."
"Sent me email of wine offer in morning. Went especially to buy got there to be told offer had finished even though they still had stock."
"Don't ask questions about the food because you'll get a rude response from the lady who works there."
"Absolutely F***ing Fuming just been pulled and accused of not paying for my shopping in front of customers."
"Sick to death of the self service checkouts. 9 times today we had to wait for a supervisor to reboot the machine."
"This woman will lose you custom."
"The woman on self service this morning was very rude."
Pricing and Value
Pros:
"Great parking space, technology driven store- self checkout, scan and go available option for all store items."
Cons:
"Prices going up and up, e.g. apples & pears both £1 in March, now £1.40 in May."
"Asda is a good supermarket it's a shame that everything has gone up in price because of cvid_19 when it started and we are all struggling with cost of living so Asda and other supermarkets need to start putting the prices down."
Store Layout and Facilities
Pros:
"Pleasingly nice wide isles in the store usual staples of the modern supermarket are on site including a bakery."
"Well positioned store contributes to the shopping street of Hessle Road rather than detracts from it."
Cons:
"Far too many online shopping trolleys blocking the aisles."
"21st January 9am. One checkout open 15 people in queue."
"Bad idea taking half your checkouts out, and putting in scan and go (which no one hardly uses) and scan yourself checkouts."
"If you drive into the carpark go slowly on the access road as the old worn speed bumps have been replaced with aggressive speed bumps."
Cleanliness and Maintenance
Pros:
"The COVID precautions are fine, with stations to wipe down your trolley handle and sanitise your hands."
Cons:
"Visited on 4/2/23 absolutely filthy! Bins at self service full and open lids, it really did smell very dirty all at the front end."
"It was disgusting no tables wiped down old food and pots plates cups."
"I went to counter also filthy."
Online and Delivery Services
Pros:
"Been using asda hessle road for home shopping about a year with no issues at all."
"Very large carpark with a fuel station and a collection area for on line orders you want to collect."
Cons:
"Delivery was absolutely appalling!!"
"No positive comments about the delivery service were provided."
"Made an online delivery with them two times and they cancel 90 percent of the order, probably the manager being incompetent."
"Do not use the click and collect grocery service. Screens have been broken for months."
"Everytime I try to fill my car up the pumps have a wobbly and keep telling me to remove my card, reinsert card then invalid card."