Asda Torquay Supermarket Reviews Summary

Value for Money

Pros:

• "Great value for money. Really worthwhile special offers."
• "A wide variety of branded goods at good prices. Much cheaper than Aldi/Lidl for comparable quality branded goods."
• "Good range of food. Reasonably priced."
• "Great food great price."
• "Love Asda great value, George is great as well, have bought some clothes and they wash well."
• "Excellent choice of products and the value range is very good value."
• "A very good Supermarket with a good selection of clothing (George), food and drinks, all at reasonable prices."

Cons:

• "Went to purchase 2 Parsnips costing 23p and was told the flimsy clear plastic bag are now being charged at 30p."
• "Food and prices good car park poor so very poor even parent and child spaces not big enough to get out of car when parked my car been dented twice no one has handed in any details and shop has no cameras covering car park."
• "Parking spaces are small, dodgy photo machine inside what don't give change (put £10 note, no £4 change)."
• "Supposedly a seller of TV advertised shower head. Never had any and the assistant knew nothing about it."
• "Booze is priced well. But the carpark is always rammed. Getting in and out of the store is an absolute nightmare because of the traffic lights, small entrance, and constant heavy traffic which puts outs me off going there 8 out of 10 times."
• "Very poor quality, every time I have visited I have found a number of out of date products on the shelves."
• "Nails all over carpark. Popped our tyre on 4 week old car had to get an emergency team out to repair it cost us a bomb."

Staff and Service

Pros:

• "Everyone else instore are always attentive, professional and friendly."
• "Store layout was quite clear and staff very helpful and willing to direct you if you are unable to find product."
• "In general the staff is very friendly and helpful, this far only one lady I found is not helpful/ friendly."
• "Always enjoy shopping here. Always find the staff friendly and helpful😊"
• "The staff are polite and helpful which always makes for an enjoyable shop 🙂"
• "Friendly staff and always stocked shelves; best store in Torquay if you have access to it!"
• "Nice supermarket with the usual variety and friendly staff."

Cons:

• "Three of the items on my shopping list were either out of stock, or they didn't stock them anymore."
• "Pizza cooking in Torquay. Great idea but, I'm failing to understand why you can't get a pizza made up for you. You have to choose from what is there."
• "Once I got into the toilet I was disgusted at the state of it."
• "Couldn't find my way around the shelves (empty by the way) as it's been a while since I've shopped there so as I was browsing, found myself being followed by Mister Security guy who made me feel very uncomfortable and anxious of my behaviour."
• "Seemed very disorganised compared to Newton abbot."
• "Phoning Asda torquay is such nonsense. Instead of answering the phone, they keep a potential customer hanging on trying to force them to the website and then say goodbye."
• "Used to shop here every day. Had a very unpleasant experience with the American lady who outright lied to me was very rude to me and my children who are under 3!"

Store Layout and Accessibility

Pros:

• "Easy to find what you want and if you can’t always a good alternative."
• "Store was clean and tidy and plenty of everything to go road."
• "Friendly staff clean toilets."
• "Able to use parking for the disabled."
• "Lots parking including disability. Value for money. Sells household goods and clothing."
• "Open long hours all days except Sunday, meaning most working people will be able to visit conveniently at some point in their working weeks."
• "Great selection in store and greatly convenient access; with lots of parking, usually even enough at their busiest hours."

Cons:

• "No centre aisle so store always feel busy, limited fresh counters and busy at tills."
• "Store is OK. Parking is a joke. The spaces are way to small and parking lanes too close together."
• "It's a big supermarket and popular so parking can be limited during busy times."
• "Since most of the staff operated tills have been removed to make room for more DIY scan tills which require staff assistance for barcode issues, multi buy reductions and alcohol age overrides."
• "A little cramped, it's as if they tried to put all the stuff they could do in to this store then thought about the size last."
• "Not bad for shopping, but the car park is really small and cramped."
• "It is also an absolute nightmare to park here."