Taco Bell Reviews Summary

Food Quality

Pros:

• "Pictured is the Chicken Nachos box meal. They were well cooked."
• "Very underwhelming. Quesadilla was tasty but not spicy at all."
• "Great food, loved the Volcano Burrito, no where near as spicy as it sounds but still tastes delicious."
• "Food was good, as it always is."
• "The food was really good, building was very clean."
• "Food tastes great, staff need to be trained up better."
• "Foods always good, its Taco Bell."
• "Really great tasty food I’m obsessed with the beef tacos and churros mainly, absolutely amazing."

Cons:

• "Ordered veggie nachos grande, came without guacamole."
• "Quesadilla cravings box... CRUNCHY Taco was BENDY, hardly any beef filling."
• "Food was ok for me, however, my partner had tacos and she's been puking her guts up since we got home."
• "The chicken triangles go dry very quickly."
• "The seasoned fries looked but didn't taste seasoned."
• "Used to love this place but TWICE I’ve been ill from the food here."
• "Got a chicken burrito and my grandad had a nacho beef burrito with chips... and they were AMAZING especially for the price."
• "Ordered a plant based Crunchwrap with an upgrade for churros for some kids and this was not in the order."

Customer Service

Pros:

• "Service was good and they had employees going around cleaning up peoples rubbish that couldn't be bothered to throw it away themselves."
• "Great service, loved the food and price but the decor and atmosphere is a little lacking."
• "Too busy, we were taking out anyway, Service was good. A nice, polite young man served us."
• "Excellent service in shop. Thanks to Amber and the staff."
• "Exceptional experience on multiple occasions with this restaurant!"
• "Friendly staff a small shop considering it's popularity came in for lunch and came in again to grab some tea to take home first time used the touch screen ordering system."
• "Great little import from the good old 🇺🇸. Not a big tortilla fan but this was really nice."
• "Food was lovely but service was terrible, manager's attitude was surly and aggressive when complaining about the slow service."

Cons:

• "Food was brilliant, however, when taking an order the staff should be more polite and not be huffing when taking the order."
• "Just… so slow??! The workers look so confused when there are more than a few orders in the works."
• "Living in England for 10 years now, this was the first Taco Bell I have seen in the country."
• "I ordered a plant based Crunchwrap with an upgrade for churros for some kids and this was not in the order."
• "Waiting ages as always… I only bought a simple burrito and it was burnt."
• "We had to come back as the staff delayed opening by about 20 to 30 mins."
• "After all the reviews I was a little worried but I was keen to try Taco Bell (my first time, ever)."
• "Worst service ever I ordered my food 2 hours ago and it’s still saying preparing try to call for the food no one answered a business phone called 6 times no called back or anything don’t order from here you will be waiting all night for your food that will never arrive what a waste off time."