Ristorante Fiume Reviews Summary

Category: Italian restaurant

Address: 16 Bonemill Ln, Fatfield, Washington NE38 8AJ, United Kingdom

Phone: +441914150007

Rating: 4.1
based on 104 reviews.

Service

Pros:

  • "The service was very friendly from the staff."
  • "staff are helpful down to earth and kind"
  • "Staff friendly, helpful and polite, can't fault Danielle and her team especially the ginger waiter!!"
  • "The service from the young lady was prompt, efficient. She was also talkative and polite."
  • "Staff were friendly, helpful and efficient and the atmosphere was relaxed."
  • "Staff were excellent making sure we were ok they even bought out a desert with a candle in and about 5 of the staff sang happy birthday to my friend."
  • "Staff were extremely helpful, and everything came on time."

Cons:

  • "The waitress didn't query why we'd left so much food."
  • "The service just got worse."
  • "Service was painfully slow. Party of 6 we were the last table to arrive to a very quiet restaurant."
  • "service was absolutely diabolical"
  • "the staff ruined the experience for me they were rude at times and incapable of following simple requests"
  • "Catching the attention of waiting staff once seated was tricky to say the least."
  • "The guy in charge has no customer skills and is totally inept at leading his young team."

Food Quality

Pros:

  • "Good starters, poor quality undercooked pizza bases and undercooked risotto."
  • "our meals arrived quickly and freshly cooked......absolutely beautifully presented and piping hot..oh and not forgetting delicious"
  • "The calzone was beautiful."
  • "Dinner was fantastic. I had the Maltese, a linguine with tiger prawns in a creamy curry. Truly delicious."
  • "food excellent"
  • "Lasagne chosen by my mum was nice."
  • "Good food, nice staff. The calzone was nice and full and quite meaty."

Cons:

  • "Pollo creme terrible dry chicken a spoonful of sauce."
  • "Unfortunately the food tasted a bit bland."
  • "many menu items not available"
  • "It was microwave food at restaurant prices."
  • "We waited a long time for our main meal and it was like eating yesterday's leftovers."
  • "Was very bland had to put loads of salt on to give it some taste had the chicken with a creamy mushroom sauce."
  • "Too much oil used in the carbonara and no cream even though it stated cream on the menu."

Ambiance

Pros:

  • "Nice decor and free parking."
  • "venue excellent"
  • "the atmosphere was brilliant"
  • "Really good value for money and the location is excellent."
  • "This is a very vibrant, lively and loud restaurant."
  • "Food always delicious, beautiful setting in a lovely village."
  • "Lovely atmosphere."

Cons:

  • "The room was cold.....hence we all seven of us ate our meal with our coats on."
  • "However, the car park was covered in glass, big bits and tops and bottoms of bottles."
  • "The atmosphere is a bit on the noisy side."
  • "Only problem was heating was broken and it's minus 4. Not their fault but it did take edge off atmosphere."
  • "Tables are crammed together and we had to shout to hear each other!!"
  • "It's busy and there are too many tables, most of which are crammed in inappropriate places."
  • "The floor needed a good clean it looked grim."

Value

Pros:

  • "Always excellent value for money, with attentive staff and good food"
  • "Reasonably priced and offering Sunday dinner in the evening was a bonus."
  • "Not badly priced."
  • "Very enjoyable meal, excellent choice of food on the menu at a reasonable price."
  • "Lovely 2 course meal for a reasonable price."
  • "The food was good and prices reasonable"
  • "Always excellent value for money"

Cons:

  • "When the bill came it’s full price ? reply was that’s only Monday to Friday 50% off not weekends so why take a booking for a Saturday night hence the low score."
  • "Fiume have taken all the specials off for August and although you are getting the £10 off for the government scheme the prices are up to full price so no real deal to be had here."
  • "Expensive and not very good."
  • "Visited here for birthday party 31-07-17 not great and well over priced."
  • "Just spent £35 on 2x pasta and a garlic bread take away and really really disappointed, inedible."
  • "Very disappointing the pasta dish had more grease in it than the burger."
  • "No stars what so ever. Just spent mother in laws birthday, bill come to £204, table booked for 6pm, main course came at 7.50."

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