Address: 16 Bonemill Ln, Fatfield, Washington NE38 8AJ, United Kingdom
Phone: +441914150007
Rating: 4.1
based on 104 reviews.
Service
Pros:
"The service was very friendly from the staff."
"staff are helpful down to earth and kind"
"Staff friendly, helpful and polite, can't fault Danielle and her team especially the ginger waiter!!"
"The service from the young lady was prompt, efficient. She was also talkative and polite."
"Staff were friendly, helpful and efficient and the atmosphere was relaxed."
"Staff were excellent making sure we were ok they even bought out a desert with a candle in and about 5 of the staff sang happy birthday to my friend."
"Staff were extremely helpful, and everything came on time."
Cons:
"The waitress didn't query why we'd left so much food."
"The service just got worse."
"Service was painfully slow. Party of 6 we were the last table to arrive to a very quiet restaurant."
"service was absolutely diabolical"
"the staff ruined the experience for me they were rude at times and incapable of following simple requests"
"Catching the attention of waiting staff once seated was tricky to say the least."
"The guy in charge has no customer skills and is totally inept at leading his young team."
Food Quality
Pros:
"Good starters, poor quality undercooked pizza bases and undercooked risotto."
"our meals arrived quickly and freshly cooked......absolutely beautifully presented and piping hot..oh and not forgetting delicious"
"The calzone was beautiful."
"Dinner was fantastic. I had the Maltese, a linguine with tiger prawns in a creamy curry. Truly delicious."
"food excellent"
"Lasagne chosen by my mum was nice."
"Good food, nice staff. The calzone was nice and full and quite meaty."
Cons:
"Pollo creme terrible dry chicken a spoonful of sauce."
"Unfortunately the food tasted a bit bland."
"many menu items not available"
"It was microwave food at restaurant prices."
"We waited a long time for our main meal and it was like eating yesterday's leftovers."
"Was very bland had to put loads of salt on to give it some taste had the chicken with a creamy mushroom sauce."
"Too much oil used in the carbonara and no cream even though it stated cream on the menu."
Ambiance
Pros:
"Nice decor and free parking."
"venue excellent"
"the atmosphere was brilliant"
"Really good value for money and the location is excellent."
"This is a very vibrant, lively and loud restaurant."
"Food always delicious, beautiful setting in a lovely village."
"Lovely atmosphere."
Cons:
"The room was cold.....hence we all seven of us ate our meal with our coats on."
"However, the car park was covered in glass, big bits and tops and bottoms of bottles."
"The atmosphere is a bit on the noisy side."
"Only problem was heating was broken and it's minus 4. Not their fault but it did take edge off atmosphere."
"Tables are crammed together and we had to shout to hear each other!!"
"It's busy and there are too many tables, most of which are crammed in inappropriate places."
"The floor needed a good clean it looked grim."
Value
Pros:
"Always excellent value for money, with attentive staff and good food"
"Reasonably priced and offering Sunday dinner in the evening was a bonus."
"Not badly priced."
"Very enjoyable meal, excellent choice of food on the menu at a reasonable price."
"Lovely 2 course meal for a reasonable price."
"The food was good and prices reasonable"
"Always excellent value for money"
Cons:
"When the bill came it’s full price ? reply was that’s only Monday to Friday 50% off not weekends so why take a booking for a Saturday night hence the low score."
"Fiume have taken all the specials off for August and although you are getting the £10 off for the government scheme the prices are up to full price so no real deal to be had here."
"Expensive and not very good."
"Visited here for birthday party 31-07-17 not great and well over priced."
"Just spent £35 on 2x pasta and a garlic bread take away and really really disappointed, inedible."
"Very disappointing the pasta dish had more grease in it than the burger."
"No stars what so ever. Just spent mother in laws birthday, bill come to £204, table booked for 6pm, main course came at 7.50."