Asda Edmonton Green Superstore Reviews Summary

Category: Supermarket London

Address: 1 W Mall, London, N9 0AL, United Kingdom

Phone: +442088845300

Rating: 4.1
based on 161 reviews.

Customer Service

Pros:

  • "Checkout staff were friendly, those around the store helpful."
  • "The staff were very friendly."
  • "The staff are very helpful too, always prepared to show me where an item is, if I cannot find it."
  • "All the employees provide huge levels of customer service and have a smile on their faces."
  • "Nice place, friendly staff, I always get what I need at a good price."
  • "Staff friendly as can be."
  • "Excellent ASDA store! Instead of 5 stars they deserve 500 stars!"

Cons:

  • "At the customer care section staff are rude!!! They keep us standing there while they chat between themselves!!"
  • "Customer service checkpoint is a joke, staff don't even acknowledge you."
  • "Terrible store - unfriendly and unhelpful staff."
  • "Some strange and rude people."
  • "the customer service desk is appalling, even when there's no queue you wait while the 2 or 3 staff chat or just slowly, and I mean slowly wander up and down pretending to do something."
  • "LURA at the baby milk section was really rude and disrespectful, she has awful manners with that face she had on trust me you guys had to see it I can't even explain that FACE."
  • "I was disappointed by a staff in self service named ((Anika)) her behaviour was unacceptable."

Store Layout & Cleanliness

Pros:

  • "There is a separate basket and trolley self service area. Much faster now that the self service area is bigger."
  • "This is a fantastic store."
  • "The store is extremely clean and well maintained."
  • "This ASDA has a Cafe, Newsagents, George (clothing), Pharmacy, Electronics, Halal Butchers, Fishmongers and Bakery."
  • "It is overall tidy and well stocked."
  • "Surprisingly, Asda has got some amazing 'George' outfits and jackets inside the store with great quality."
  • "Love coming here to shop as it is close by and you can get anything you need straight away and all the great stuff for clothes to home and food too."

Cons:

  • "Not the cleanest either. It's Edmonton!"
  • "Pretty good, only downside was the state of the sink in the toilet."
  • "The store was dirty, no washroom facilities as the sanitizer stations were empty."
  • "Water was cold and sink looked dirty."
  • "No adherence to the one way entry/exit system."
  • "It’s unacceptable to have to pay for parking while you are shopping in a superstore."
  • "The prices are always incorrect and to get a refund on items you've been overcharged for is a nightmare."

Parking & Accessibility

Pros:

  • "You'll end up parking for free if you spend over £10."
  • "Large Asda, sufficient parking but make sure if You park you put your car reg in machines behind check out or you could be fined."
  • "Free parking outside if £10 spend in-store too."
  • "Best ASDA in North London. It has everything including a massive carpark (make sure to validate your ticket in the store for free if you've done some shopping)."
  • "The car park is very clean and plenty of spaces available!"
  • "Another car park I use just to pop in & out. Did you know, that any carpark that doesn't have a pay and display, you can park for free if you're in and out within 15 minutes?!"
  • "It is a big store with thousands of varieties of the products."

Cons:

  • "If you use the car park, keep an eye on the time... if you go over 2 hrs, you will be charged for parking."
  • "Parking isn’t too great as you may easily get a ticket if you don’t insert your car reg into the tablet on the wall INSTORE."
  • "Parking at Asda on Edmonton Green has become a nightmare! Queuing up to validate a till receipt is a joke!"
  • "Be careful parking up here! Rotten area, dark and not very well well lit parking area which is not safe at all."
  • "Got a £90 parking fine even though we spent more than £10, you're supposed to get 2 hours free parking if you spend more than £10."
  • "Too much negative energy and pressure at that place."
  • "You have to find your own trolley in the car park downstairs and upstairs before you can even start your shopping."

Product Range & Availability

Pros:

  • "On a good and not too busy day, you can buy anything you need for your house and food shopping."
  • "Huge Asda store with great range of products."
  • "This is a big supermarket with plenty of choices and clothing."
  • "Good wide range of products including Asda's own brands which are always half the price of known brands."
  • "You can always find good bargains."
  • "I always go for my grocery shopping at asda edmonton. They got nice parking plus I believe asda prices are cheaper than any other super market like tesco, sainsburys and morrisons."
  • "Good quality and great prices with lots of variety."

Cons:

  • "Their world food range is a joke."
  • "This could possibly be worst shopping experience in the whole of London. Hardly any manned checkouts."
  • "Honestly who is in charge of buying for this store they never have nothing you want in stock it’s a joke, this store needs to be closed DOWN forever has empty shelves."
  • "0 stars are absolutely horrible and very expensive and have no a variety of products."
  • "Medium sized store, has nearly all you could need but Asda have started to become as expensive as m&s!!"
  • "Busy store, does not offer same range as Southgate especially for Indian food and snacks."
  • "They only got the self service till so the lazy bums staff don't have to work."

Shopping Experience

Pros:

  • "All in all a very good trip to this store."
  • "Asda Edmonton Green Shopping Centre is so huge, I love the fact you can find all your go-to household items there."
  • "This is my favourite Asda, even better shopping experience now that the check out service has been re-organised."
  • "Excellent ASDA store! Instead of 5 stars they deserve 500 stars!"
  • "Nice big store but it was not representative enough."

Cons:

  • "The store can get chaotic on Saturdays."
  • "It is overly busy, queue is always too long."
  • "Very poor enforcement of COVID restrictions including lots of shoppers without masks, which just leads to a stressful shop."
  • "Always crowded though, it will be good for the management to put procedure in place to control the number of people shopping at a time."
  • "Came into this store on Sunday, could not believe the lack of distancing and mask wearing."
  • "We will never ever be returning to that store."
  • "Just lately Hardly Any Trolleys!!! So if you want to spend over a £100 you're stuffed and nobody gives a toss."

Customer Treatment & Attitude

Pros:

  • "My Father had an issue with losing money and the Manager Kay sorted out the issue professionally and efficiently."

Thanks! Your review is awaiting moderation.