Phat Phuc Noodle Bar Reviews Summary

Authenticity and Flavor

Pros:

• "It was the most authentic Pho and Laksa soups I have had since visiting Vietnam and Thailand."
• "Super chill, and really good food, very authentic laksa. Fast service and super good value."
• "One of the best laksas in town! It had a rich and flavoursome broth."
• "The flavour of this Laksa is unbelievable."
• "It can't get any more authentic and delicious than Phat Phuc's."
• "Looks and tastes like authentic Vietnamese street-food."
• "Well priced and very authentic pho and laksa."

Cons:

• "All the food we ordered was bland, smelled funny and a little disgusting."
• "However, the chicken rice is very bland."
• "The 'singaporean laksa' here is nothing like singaporean laksa."
• "Sadly the beef pho noodles were not the best in the world."
• "Quite possibly the worst ‘Vietnamese’ food I’ve ever had."
• "The noodle is so wrong. Very overpriced with only the noodle and meet."
• "Now that they are so popular they have compromised on quality."

Value and Pricing

Pros:

• "Also the prices are extremely good."
• "Great value."
• "Items are cheap and the food comes out fast and hot."
• "Also it’s super cheap for the portions you’re getting."
• "The price was great for London."
• "Prawn Laksa was delicious and portion was very generous for the price."
• "Finding a filling and delicious meal at 10£ in Chelsea is a real treat."

Cons:

• "I thought this place was quite expensive for the amount given."
• "The duck was okay, but not much of it for the price."
• "Because it tasted so bad, I couldn't finish. Very disappointed about the quality and taste. Waste of money."
• "The prices rose by a lot, and became much more expensive than I remembered!"
• "It is pricy for street food, factor in the location."
• "Very overpriced with only the noodle and meet."
• "Not very authentic laksa unfortunately and the laksa here lacks the depth and intensity."

Ambiance and Setting

Pros:

• "The place is a bit hidden and outside but really nice environment and kinda cozy."
• "The ambiance is great, you get a sense of a street noodle shop but tucked away in the city."
• "It feels like an authentic Asian street stall - tables are under pop-up tents, food is ordered at the counter, and you can watch them make it in front of you."
• "This place has really good vibe, it’s not fancy dining restaurant but definitely reminds me of Asia."
• "The outdoor seating felt so romantic."
• "This is a beautiful corner in town and worth visiting it if you have the chance."
• "So authentic and a great location and vibe permeating the place."

Cons:

• "The seating is outdoors covered with a tent, and has heaters working in the winter, it gets so busy you won’t be cold."
• "It’s in an outside (covered and heated) space so a bit exposed when queuing."
• "Dress warm as they only have outdoor sitting."
• "The place feels like I was in a movie like blade runner."
• "The seating is all outdoors but it’s undercover, so you can enjoy a visit come rain or shine."
• "Be warned there isn't much seating space so there can be a bit of a queue, especially around lunch time."
• "Queue in front of the restaurant totally unmanaged."

Service

Pros:

• "Service was nice and helpful."
• "Highly recommended. The Mee Laksa (egg noodles) with prawns was absolutely delicious."
• "Service was fast & friendly."
• "The staff friendly, and food comes quickly."
• "The staff were really friendly too."
• "Staff were really nice."
• "The people who work there are really nice."

Cons:

• "Terrible customer service, very rude lady member of staff came several times at our table."
• "Yet the pho and mango sticky rice fell short of our expectations."
• "Service from the order taker at the window could have been a bit more friendly."
• "Coming to a noodle bar, one doesn’t expect upper class customer service, if any at all to be fair. Phat Phuc didn’t disappoint on this. On the contrary, managed to deliver service with highest of excellence bluntness and rudeness."
• "But the lady still trying to sit us outside when there are clearly seats 'inside' with multiple heaters on."
• "No instruction of the queuing system (or is there even a system?)."
• "We had an extremely frustrating experience at this restaurant."