Address: 30 Marine Parade, Eastbourne, BN22 7AY, United Kingdom
Phone: +441323722128
Rating: 4.6
based on 205 reviews.
Ice Cream Quality
Pros:
"It's just the best ice cream, there's so much creativity with the sit down menu."
"I had some delicious ice cream here yesterday, a place I found directly opposite Eastbourne beach."
"The ice creams are delicious, and the wife approves too."
"Wonderful homemade ice cream, wide variety of flavours."
"Absolutely delicious and creamy gelato that will make your taste buds dance in delight."
"Best ice cream i have ever had! and another cool thing is the milkshakes they make are made with the ice cream, fresh on the order!"
"Rich, creamy and with a wide selection of decadent flavour choices."
Cons:
"We have had two bad experiences in the past two months; the person who served us refused to give us the ice cream we ordered arguing that she could not do it because it was a risk to make a mess."
"I guess what I am about to say now makes me a very petty man, but come on - mint choc chip needs to have the choc inside the ice cream, not drizzled on top!"
"Not the most flavoursome, unfortunately. Pleasant, but definitely lacking flavour punch."
"Too creamy and sweet and lacking flavour! Bland!?"
"This time the flavours seemed disappointing; my wife had chocolate and peanut, which was good on the peanut flavour but not good on the chocolate."
"The ice cream here felt more like British ice cream than Italian gelato."
"Would have given 5 stars if there was a larger vegan selection other than lemon sorbet."
Service
Pros:
"Staff are always so lovely and friendly."
"Called in a couple of days ago to be welcomed by friendly faces and a huge smile."
"The person behind the counter was friendly and efficient."
"Very friendly team of staff, it gets very hot in summer and long queues for take-away icecream, but its top quality."
"Friendly staff and management very clean in and out does get very busy in the summer school holidays."
"The staff here are absolutely brilliant with the disabled people."
"The staff are really friendly and smiley and make you feel very welcome."
Cons:
"Poor service and overpriced. Was served by a short, stout blond middle aged woman, no hello, please or thank you."
"Service miserable from the older member of staff."
"I believe this place does sell great ice cream, but unfortunately the service we got was very rude."
"Very disappointing, went in to the restaurant to buy an ice cream and a cup of tea and a coffee and was told they only serve ice creams in bowls not in a cornet."
"I went to the ice cream parlour yesterday with my wife and kids and was disappointed at the level of rudeness from the woman who had served us."
"Very disappointing about this place. I used to enjoy coming here for an ice cream, but today I was let down by the rudeness of a member of staff."
"Nice tasting ice cream with a parlour inside. The lady who served me ( Sarah I think ) was a bit grumpy."
Pricing
Pros:
"The prices were reasonable and you got plenty of yummy ice cream."
"Great Italian Ice cream. Great prices. Nice and central location."
"Not expensive at all either as you get quite decent size scoops for the price you pay."
"The ice cream is amazing and reasonable."
"Absolutely outstanding ice cream, worth making a 20m trip in the rain for!"
"Excellent value for money."
"Still the go to place for good quality ice creams, coffees and other foods."
Cons:
"£3.70 for two scoops of ice cream and £5.50 for a small coffee and slice of cake......totally overpriced."
"Stupid rules. Trying to understand the logic of why you can’t purchase a cone inside yet they’ll allow the exact same scoop of ice cream in a bowl?!"
"Good place on Eastbourne seafront, just down from the pier. Good selection of ice creams, which is all we had. I do find it a bit expensive at £4.40 for two balls of ice cream."
"A lot worse quality since it has new owners."
"A lot worse quality since it has new owners, also condescending looks from staff when using the facilities because they think you are not customers."
"Closes at 7.30 on a fabulous sunny summer day! Missing an opportunity for sales."
"Long time ⌛ spent in the queue waiting to be served on Saturday afternoon."
Location & Atmosphere
Pros:
"I had some delicious ice cream here yesterday, a place I found directly opposite Eastbourne beach."
"A family run Italian ice cream shop of many years just off the seafront in Eastbourne."
"This was a cute lil ice cream parlour with friendly staff and delicious ice cream (especially the honeycomb)."
"Old school Italian owned ice cream parlour and cafe."
"Conveniently located just next to the beach so you can enjoy some sunshine and ice cream down at the coast when the suns out."
"You can also choose an ice-cream cone, cross the road and step onto Eastbourne beach."
"There are seats inside and outside and just across the road from the beach front so perfect for purchasing to eat whilst walking along the sea front."
Cons:
"Very much a traditional seaside café, not much has changed here in 20 years, which could be good or bad depending on your attitude."
"The food was lovely however under the covid restrictions I felt it was not controlled in the seating area."
"Italian heritage is only in the name."
"The weird rule of 'no cones or tubs to be eaten in the restaurant', you are only allowed inside if you have the ice cream in a dish and the cone separately."
"Absolutely ridiculous that they will only allow you to sit in if you are purchasing the desserts not the ice-cream cones!"
"Pictures on menu don't relate to what is served."
"Strict Covid procedures in place, lots to choose from on display and pay at till."
Special Options & Variety
Pros:
"They cater for people with Gluten and Dairy allergies, which is great!"
"There's a great selection of ice creams and sorbets as well as a few diary free ice creams."
"Everything is amazing and the gelato is the best around as is the service."
"Best ice cream i have ever had! and another cool thing is the milkshakes they make are made with the ice cream, fresh on the order!"
"A whole selection of delicious ice creams."
"Great selection of delicious ice cream flavours and there always seems to be a new flavour every time I visit."
"Always visit this place with my children when we are in Eastbourne, even in the winter! Great selection of different flavours of ice cream along with the cones."
Cons:
"Nice sundaes but disappointing there are no vegan/dairy free ice cream options."
"Very disappointing, went in to the restaurant to buy an ice cream and a cup of tea and a coffee and was told they only serve ice creams in bowls not in a cornet."
"But since returning they no longer do banana splits... And quite frankly seems not to be worth the money any more."
"Would have given 5 stars if there was a larger vegan selection other than lemon sorbet."