Longlox Hair Extensions Reviews Summary

Staff and Service

Pros:

• "The whole team are lovely and great at what they do."
• "Made my daughter feel so comfortable and at ease during her first haircut, fantastic advice and warm, friendly welcoming… felt like nothing was too much trouble."
• "Shannon is a wee star and is amazing at what she does."
• "Absolutely AMAZING service. I can’t believe how gorgeous my hair is and honestly the girls listened to everything I asked for and they delivered x100."
• "All the staff were incredible, professional, welcoming, informative, patient and extremely talented at what they do."
• "The staff are always so friendly, they always remember my name & make me feel so welcome."
• "The girls are so friendly and chatty, nothing is too much trouble."

Cons:

• "I had the extentions took out at another salon and they said they had and I quote butchered my hair."
• "They make you sit and wait hours between colour, application of extensions and cutting the hair."
• "Staff very friendly however having very fine hair I was advised when I telephoned that they stocked halo hair... At the salon I was told halo no good as would put more strain and recommended nano rings, these on fine fragile hair are a definite no."
• "I went in and a very young girl was doing my olaplex trying to sell me products all the way through which I found very pushy."
• "Also made to sit for hours between colour, refit staff unprofessional."
• "The application was okay, however you are in and out and they don’t pay very much attention, giving me a colour that was two shades too light."
• "They are now acting extremely unprofessional."

Salon Experience

Pros:

• "The salon is also gorgeous inside and out."
• "First time I have had extensions and absolutely loved the whole experience."
• "I walked in to a welcoming, totally girlie/glamorous salon and was made to feel at ease straight away by the friendly staff."
• "Really was worth the 7 hour drive from Hampshire (made a few days of it) to come to the salon!"
• "The salon itself offers great features and uses the highest standard products."
• "Used the salon for the X6 sunbed. Never used a sunbed before but the girl who signed me up and showed me around was so friendly and really helpful!"
• "The salon is beautiful and everyone is so lovely and friendly, the salon has a lovely chilled and relaxed vibe and I enjoyed spending my time there."

Cons:

• "I definitely won’t be going back to longlox."
• "These are the WORST hair extensions I have ever had."
• "Do not go to longlox I have lost half of my hair it's all snapped."
• "Not a good experience went for a spay tan and I was given a face towel with long hair on it."
• "Never went back customer service was 0."
• "I was under the impression you had to be presentable working in the beauty industry, however a full face of acne with no attempt at covering it seems to be acceptable here."
• "I paid £425 for my tape extensions despite being quoted £280 and £100 for my uplift. Felt hard done by to say the least."

Quality of Hair Extensions

Pros:

• "Shannon B transformed my hair with 6 packs of longlox premium nano locks and I can’t thank her enough."
• "The best extensions I have ever had and I went back for my refit and couldn't believe how much my hair had grown in such a short space of time."
• "I'm pretty fussy about hair colour and I always thought I could spot a hair extension at 50 paces, but Longlox has completely held its own as a salon that really listens to what I want colour-wise and has proven that hair extensions really can be undetectable."
• "The fit is always perfect & stays perfect till time for a refit."
• "My hair is at its absolute best. Colour match is so perfect and the hair fitting and quality is amazing."
• "The extensions are amazing quality, by far the best clip in’s I have had."
• "These extensions have transformed my hair beyond my expectations."