Platinum Car Centre Reviews Summary

Customer Service

Pros:

• "Zac from the car centre was absolutely amazing from start to finish."
• "Martin's professionalism and good manners were truly exceptional."
• "The service provided was simply the best, car was MOT but because they were not privy to who had done, they went and got it done again."
• "I highly recommend this car centre. All of the staff was helpful especially Daren."
• "Darren is brilliant, if you need a car pop in and he can help with everything, he knows a lot about cars."
• "A huge thank you to Platinum Car Centre and in particular Darren."
• "The whole experience of dealing with this company has been a great one. I mainly dealt with steve who was very polite."
• "Staff stayed open later than usual to deal with us, couldn't do enough for us, was so polite and a very nice gentleman."

Cons:

• "Had a very good experience with platinum car centre, from start to finish really helpful."
• "Don’t trust these guys, don’t buy a car here. They have been taken to court several times for poor service."
• "The manager is rude and to be quite frank useless."
• "Wouldn’t even give them one star if I could. Bought a car recently and told them about the clutch."
• "Do not buy a car from this company, worst decision I have ever made."
• "Horrendous company. Wouldn't touch them with a barge poll! Be prepared to be fobbed off, lied too and made to wait weeks if not months!"
• "My friend recommended this place to me and I’m so glad she did, Paul helped me pick the perfect car even if I did drive him mad changing my mind constantly."
• "Customer service shocking very rude....... rejected car for having lots of faults from day one."

Quality of Vehicles

Pros:

• "Great little place for used cars. Bought a Tiguan recently."
• "We bought a Peugeot from PCC last month and have been really pleased with the whole process."
• "Bought my second car from here last month and was really impressed with the service."
• "Recently bought a car from PCC, and had the pleasure of meeting Martin."
• "I bought a car from Zac at platinum car centre and was extremely happy with the service."
• "Epic service from the guys down at Platinum Car Sales."
• "Darren even took the car for an MOT and service and had the cam belt renewed."
• "Platinum car centre was absolutely brilliant and the sales was so nice and straight forward."

Cons:

• "Test drive it and it seemed fine, sadly very quickly issues aplenty arose and the car is frankly not fit for purpose."
• "Bought a car back in March, come May I was having issues, contacted dealership with the issues they refused to help."
• "Sold me a car with failing rear brakes, refused to fix them."
• "The car turned out to have a lot of hidden issues and when I did change my mind, they have not and will not pay the £100 back."
• "Do not buy a car from this company, worst decision I have ever made."
• "Sold me a previous wrote off car without telling me anything, had to spend thousands on it within 2 months of purchase."
• "I saw an add for the car on Facebook and loved it! I sent an email for more info."
• "Would be wary of buying a car from this garage. Brought a BMW which was making a noise."