Medivet Battersea Reviews Summary

Staff and Service Quality

Pros:

• "Very compassionate and professional staff."
• "The atmosphere in the clinic is very good and the reception staff are wonderful."
• "Everyone was brilliant from the very first phone call."
• "Best vet ever. Happiest cats, incredible staff from front of house, nurses and vets."
• "The vet who attended us was absolutely great, he gave me a lot of advice and guidance."
• "Wonderful and caring vets, nurses, and receptionists."
• "All the staff were fantastic, very caring and patient."

Cons:

• "AVOID AT ALL COST !!!!!!!"
• "Absolutely disgusting vet branch!"
• "They are very polite if your skin is white specially receptionist too quick to make racist comments when asked a question."
• "I am trying to register my dog and went there with my dog today, but the receptionist is not helpful."
• "Don’t recommend."
• "Staff at the entrance seemed very busy on their phones."
• "Lola displayed an extreme lack of professionalism and respect."

Cost and Value

Pros:

• "They are not cheap but I rather pay more as the saying you pay for what you get proves true at Medivet Battersea!!!!"
• "I trust his valuable advice 100% and have no hesitation at all to recommend him and his team to my fellow dog owners."
• "Amazing team and exceptional service, definitely recommended."
• "Miha is an exceptional vet, and a beautiful person, so caring and always giving 100% every visit."
• "Very professional, very caring and very helpful with successfully processing insurance claims."
• "The staff may change, but all have been friendly, caring and understanding."
• "The team there is exceptional."

Cons:

• "So monstrously overpriced. I am losing all faith in Medivet."
• "Make sure you double check with other clinics if everything that 'Medivet' told you about your pet is true. Horrendous Expensive !!!! would never trust them my cat ever again."
• "This trip to the vets cost me just over £2k, so I promptly made a claim with my insurance company. I’ve now chased Medivet 3 times to get the details over to my insurance company, and 9 weeks later, I’m still waiting."
• "Avoide this vets, they extremely over charge as well as once they find out your pet insured they carry out all unnecessary treatments."
• "They keep milking your insurance till can and don't admit if they can't help."
• "Despite being expensive and yes it is expensive but EVERYWHERE IN LONDON IS."
• "Worst place ever, they over charge and constantly keep you adding more to you bill."

Professional Expertise

Pros:

• "Miha diagnosed a difficult illness caused by poisoning - Boots my cat showed all the signs of a stroke which was in fact the poison from a spider plant - Miha gave her amazing care and she survived And shows no adverse signs of damage."
• "I have always received an exemplary service from the team. There knowledge is faultless, my dogs have always received the best medical care."
• "Clean, professional."
• "My dog was badly injured recently and the level of care he received was outstanding."
• "Firstly, Miha the vet is wonderful."
• "Amazing Vet and all the members are very helpful and polite."
• "Miha and his team are exceptional always makes us feel at ease during our monthly or otherwise visits, our pooches too."