Skidz Reviews Summary

Category: Auto parts store

Address: Mungalend, Bankside, Bainsford, Falkirk, FK2 7XJ, United Kingdom

Phone: +441324630060

Rating: 4.8
based on 121 reviews.

Service and Professionalism

Pros:

  • "Great experience, no hassle and friendly, knowledgeable service."
  • "Extremely knowledgeable!!only downside not open on weekends."
  • "Customer service from start to finish was impeccable."
  • "Very patient with (me) a very pernickity customer; price matched Pirelli’s for my 22” Range Rover wheels."
  • "Craig and his team have always given my wife & I a truly first class service with the best prices in Central Scotland."
  • "Craig and the team are the most professional team I have met."
  • "Really friendly staff and offer sound advice based on your needs."
  • "Absolutely delighted with the service from the team at Skidz."

Cons:

  • "Not the best quality for Alloy Wheel Refurbing but to be fair we've yet to find anyone in the Central belt that does these to an acceptable quality."
  • "Emailed sales to enquire about an Alpine Halo9. Unfortunately, they no longer deal with Alpine anymore but didn't respond to my email."
  • "Went in their shop today looking for a head unit. Was completely ignored when I walked in, not even a hello."
  • "Had trouble since getting wheels powder coated car vibrating. Tried 3 different garages wheels re balanced twice."
  • "Absolute rubbish phoned up for a price for new wheels and tyres looking to spend a Β£1000 upwards spoke to a staff member gave them full details of my car required wheels size offset pcd centre bore left my phone number as they were supposedly busy 4 days later I’m still waiting on word back from them going elsewhere for them now."

Product Quality and Selection

Pros:

  • "Very reasonably priced, a good selection of systems to choose from and work was completed to a high standard."
  • "Great price, great service and will be back here for sure."
  • "Done a great job on my alloys, got a better price fitted than ordering online."
  • "Absolutely delighted with the fantastic job done on my alloys, callipers and tinted windows!!"
  • "Fantastic business. Happy to go above and beyond to make sure you are happy. Products are great and their prices are exceptional considering the service provided."
  • "Picked up my car today having had the wheels refurbished and powder coated. Fantastic result."
  • "I always use skids for my alloys. The service is always impeccable and the staff ever helpful and friendly. Great prices on their alloys."
  • "I had new alloy wheels and tyres put on my fiesta St today and am very very pleased with them."

Cons:

  • "Problem was that the wheels always looked like they had not been prepped properly with stuff under the coating."
  • "Had brake calipers painted a little over one year ago, a ok ish finnish, not worthy enough to be compared to a factory Finnish."
  • "Ordered a set of alloys and tyres from Skidz, when they were fitting them their fitter scraped one wheel across the floor, destroying the finish."
  • "Avoid this place. Fitted the wrong tyres that weren't even the same size as what came off."

Customer Support and Responsiveness

Pros:

  • "Really Good Honest Company πŸ‘ Was Given a price, Told when to drop the car off and when it would be Ready."
  • "Great staff couldn't do enough to help, excellent refurb done on my alloys."
  • "Excellent customer service, no haggling over warranty repair, always kept up to date with progress."
  • "New wheels fitted to my van with Grabber tyres and they are great. Craig dealt with my purchase, excellent help and advice."

Cons:

  • "In response to owners reply to Brian Hughes review, we must apologise. Our brake calipers were painted 2 years ago this month. Nevertheless only 1000 miles covered, and brakes look as if they have covered a significantly higher level of miles."
  • "Had problems with my honda wheel it was like a 50 pence piece due to really bad pothole. Emailed skidz as was put onto them by 2 people. They emailed next day to give me info about my wheels and also recommend a proper company called powder Tec in Glasgow who had a proper machine that cost thousands to take out buckles and flat spots in alloys and repair techniques including welding."
  • "Wanted work done, visited advised in diary and would call me with price. I have now phoned back 3 times still no price obviously don't want the work."
  • "I used Skidz to have them supply and fit a Kenwood dab blu tooth system, the fitting was fine, except for the fact my rear parking sensor does not work now."

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