"The chap who fitted my tyre was very polite, friendly, professional and loved my Golden Spaniel."
"Marlena checked and told me nothing needed doing and wouldn't accept payment for her time."
"David at Kwik Fit was a total legend... he managed to fix it quickly."
"Gordon was an absolute pleasure to deal with and went out of his way to ensure everything went smoothly."
"Have used this branch several times now and the staff have been absolutely fantastic."
Cons:
"No option to give 0 stars, booked a express tyre replacement."
"Very poor service!"
"Untrustworthy service."
"Face to face service was good, but the guy over telephone was simply rude."
"Very dissatisfied overall."
"Questionable service."
"I didn't find the staff helpful or courteous."
Quality of Work
Pros:
"Been going to Kwik fit morningside for many years now. Mark and his team deliver a 5 star service everytime from start to finish."
"Full Service and MOT last week. I got a booking very quickly, the staff kept me informed on the day and the mechanics made an effort to get the vehicle finished in time for my work that evening."
"The job was carried out within the timescales I was given and the cost was very competitive compared to other quotes I was given."
"And a great job done at a fair price."
"Repairs were made at a time that suited me and car is now running great."
"The problem with the exhaust was identified and fixed within minutes, and new wiper blades were fitted."
"They checked over my car and resolved the issue."
Cons:
"Ok I'm not a person who normally complains or writes reviews however, I'm slightly perturbed... But to have them lie to me about my brake disc's expecting me to pay £179 plus new brakes, which I might add were replaced during my MOT."
"Wednesday afternoon they still hadn’t looked at the car."
"Went to this Kwik fit service to replace the four tyres of my mini. I received wrong advice and as a result they fitted normal tyres whereas my car has run-flat tyres."
"They might have aligned wheels, but my steering wheel was about 30 degrees out and triggered sensors going off in my car."
"I brought in a car with a deflated tyre and it was repaired only to deflate when I took it home."
"Underbody panel was left unsecured creating a hazard on the road."
"A puncture was identified and fixed but the pressure loss is as before."
Value for Money
Pros:
"It was all great value for money."
"Super quick service from Mark and his team."
"Price was very fair."
"Five minutes later I was ready to go- and the price was extremely reasonable."
"Efficient and effective. Highly recommend the outlet for servicing & MOT."
"Saved my backside after my brakes went wrong and i needed it to organize my wedding and had long journeys ahead. Short notice fast service and understood my urgency, triaging my case and taking pity on me."
"Great job guys. Friendly staff and all round good experience."
Cons:
"Convenience but at a very high price. Had some new wiper blades fitted here as it was the local option... it's incredibly expensive relative to other options."
"I will never take my car back to this place. awful, they told me I needed to pay over 800 pounds to be able to get the MOT."
"Changing two tyres took these lazy guys 1 hour 30 min and tried to upsell me more tyres."
"Over priced exhaust... Could have had the corroded part replaced and welded but the garage only replace parts. Was given a whole new exhaust for 3x the price it normally retails for."
"Absolute rip off! Won’t be using kwik fit again, £122 for one back tyre that needed replaced because of a screw."
"Dishonest. I went for their service & MOT wanting things sorted fast & convenient before Christmas. Instead got lied to and had my time wasted."
"They act as if they are the boys to trust but are clearly not most probably just under pressure to make additional revenue."
Professionalism
Pros:
"The young man on reception was able to address me by name before I had introduced myself."
"The Kwik-Fit Team in Morningside are my go-to guys for tyres, exhausts, MOTs and now servicing."
"I have used this branch for many years and I must say I'm never disappointed by the level of customer service."
"Mark and his team deliver exceptional service every time and have my complete trust with advice and price."
"I could recommend this branch of Kwik Fit to anyone wanting great service, with all aspects explained clearly and without fuss."
"I would very highly recommend them!"
"Oustanding, professional and competent service."
Cons:
"The replacement of my tyre with a slow puncture was fine but the guy on reception was as unfriendly as you can be without telling a customer to get lost."
"They told me in a very patronising and unfriendly way I had missed my slot and that I had to wait now 2 h."
"Not really quite sure if they're totally on top of the job."
"I will not be using them again."
"Not a quick fit that's for sure."
"If my experience is anything to go by I would avoid Kwik Fit."
"Hate this when someone thinks you don't know much about cars, so probably you will leave the car with them and pay fortune."