Morrisons Reviews Summary

Store Layout and Cleanliness

Pros:

• "This is a well run branch in their network, obviously a lot of team spirit, the store is well lit, well laid out, clean toilets, and a cafe that is above the average standard."
• "Large building with a fantastic layout."
• "The store is well laid out & clean."
• "This looks like a large Morrisons with well stocked shelves."
• "The shop is well laid out, bright, modern and has a wide range of products."
• "The Verwood store is a good size. It has plenty of parking. It is a nicely fitted out modern store with a broad range of products at reasonable prices plus some very attractive special offers."
• "Loads of selection and clean and tidy too. Great café and plenty of parking."

Cons:

• "the whole place could just be so much better."
• "Like shopping in a ice box inside dull and lacks life shop assistants must be affected by cold very slow easter eggs on offer but put similar ones on display stands at full price will not be going back a rip off."
• "Very poor! Copious volumes of water on the floor. Poor stock levels across the store. Dirty freezers and chilled units."
• "aisles cluttered with large palettes."
• "They have moved the whole store around my health does not allow me to hunt down the food I require shopping took three times as long as last time."
• "Often out of stock of many products, items on offer seem to never be available at this store."
• "Not a fan of Morrisons. The store is dark and depressing, no staff around. It lacks any sort of atmosphere."

Staff and Customer Service

Pros:

• "Morrisons have really come up in the world. The Verwood store is full of lovely meal ideas and the staff are really friendly."
• "Young lady on the til was very friendly too."
• "Good selection of goods very helpful staff."
• "The staff are friendly and helpful and there are quite a few on the shopfloor if you need help."
• "Staff were friendly and helpful."
• "The café is excellent and all the staff are super helpful throughout the store."
• "Very friendly and helpful staff. Nothing was too much trouble."

Cons:

• "The cafe staff have a poor attitude so could do with some training."
• "Not friendly and certainly not helpful."
• "Staff abruptly explained that only the items with a sticker on them were in the offer."
• "Whilst sorting my bags on a self scan checkout a case of pepsi was still in the trolley I had not began scanning and a member of staff came and asked if I had scanned the item blatantly assuming I was going to steal £7 worth of pepsi!!!!"
• "Such lovely helpful customer service NOT!! 😡"
• "Surly & uncommunicative staff."
• "Shocking customer service again from Morrisons Verwood!!"

Product Selection and Pricing

Pros:

• "The prices in Morrisons are very cheap."
• "Really good selection of quality food products, at amazing prices if you go for the deals."
• "Nice store with good parking, plenty of offers."
• "Morrisons Verwood is very popular locally and offers a huge range."
• "The best Morrison's I've been to. Staff are pleasant and helpful, unlike other Morrison's I've visited."
• "Better selection of products from our previous couple of visits, we would carry on going rather than using Tesco's."
• "The new store is in my opinion brilliant. It is bright open and well stocked with a wide range of products."

Cons:

• "Chappie Dog Food pricing increased 56% !!"
• "Shelves are always empty, and when they're not the food is often nearing its sell by date."
• "Only shop here for convenience but they frequently have no stock of very common items."
• "Like shopping in a ice box inside dull and lacks life shop assistants must be affected by cold very slow easter eggs on offer but put similar ones on display stands at full price will not be going back a rip off."
• "Shame the petrol is so expensive compared with other petrol stations in the area."
• "Morrisons has got very expensive now."
• "High prices and limited availability due to being a very remote store away from other branches."

Cafe and Food Services

Pros:

• "Great service. Ordered party food and collected, service was great. The sandwich platters were really tasty and so fresh, couldn't ask for more."
• "Great value Cafe with kids eat free."
• "Also tried the cafes breakfast, it had a special deal on £3.50 for a full English, great breakfast and great price!"
• "Fantastic pizza, salad and butchers market place too."
• "The breakfast is one of the best I've had!"
• "First time that I've been to this store and was extremely impressed with the broad variety of goods and the savings."
• "It was good to see a large cafe with plenty of tables."

Cons:

• "Was desperate for a coffee in the cafe but the store was absolutely freezing!"
• "Cafe food is always cold and keep finding hairs in it. Floor has always got old food on it."
• "Café could do with a deep clean."
• "Food in the cafe is disgusting, Which you can expect for the price and takes a long time to get food to your table."
• "Went in for breakfast at 8.10 this morning and the whole thing was cold."
• "Not much food in the cafe, various shelves empty."
• "the coffe place to the left gives the impression of dirty...so I would not recommend to go there, grease all over the menus :)"