Brides of Berkhamsted Reviews Summary

Customer Service and Experience

Pros:

• "Lucy, Carol and Rachel were fantastic and make an amazing team."
• "The ladies were so welcoming took our coats to try & dry them for us and returned with drinks for us."
• "As a bride who was a concerned about size/appearance, Lucy seemed to notice this and was incredibly subtle & reassuring."
• "Rachel was so helpful throughout the whole process and made it extremely enjoyable!"
• "Lucy was amazing, she was super patient with me and my mum."
• "Lucy at Brides of Berkhamsted made me feel so comfortable during my appointment."
• "I felt so welcomed, comfortable and really cared for!"
• "The team at Brides of Berkhamsted were so accommodating - I would highly recommend them as a place to look for your wedding dress."

Cons:

• "In all honesty I was slightly dreading having to choose a wedding dress… but the minute I walked in to Brides of Berkhamsted, all my worries and anxieties disappeared."
• "I'm so surprised that this place has got so many good reviews, as I had such a bad experience."

Dress Selection and Quality

Pros:

• "Lovely selection of dresses and the shop itself is beautiful."
• "They have an absolutely beautiful collection of dresses and have so many different styles to choose from."
• "Got to try on dresses of every shape to choose the best one for me and the shop has a fantastic variety!"
• "We had the shop to ourselves which made it so much more special."
• "I found the perfect dress with Rachel. She gave brilliant advice and found lots of dress options."
• "Lovely ladies put me straight at ease and I found my dream dress, it was everything I said I didn't want but the minute I tried it on I fell in love."
• "Brides of Berkhamsted have the most beautiful array of bridal gowns, that will certainly build excitement around finding the perfect dress."
• "Everyone at Brides of Berkhamsted were extremely helpful and friendly. I was made to feel very comfortable in my appointment and had a wide range of styles to choose from."

Cons:

• "The dress ended up being too big and also my biggest disappointment was that when I fist tried on the dress it had a very low back which is why I purchased the dress in the first place, when it got taken in, it wasn't that low anymore and didn't even look like a low back dress."

Personalized Experience and Attention to Detail

Pros:

• "I was almost sad when I collected my dress that I wouldn’t be going back!"
• "Highly recommend Brides of Berkhamsted!"
• "They were so accommodating at fitting me in for a second appointment and were really clear about the whole process in terms of deposits/ordering/payments etc."
• "Such a wonderful experience, Lucy was so helpful and welcoming."
• "We chose my dress during Covid times and she made the experience pleasurable despite the mask and restrictions."
• "The fantastic team at Brides of Berkhamsted made sure I had the best experience from start to finish when looking for my wedding dress!"
• "Feels very upmarket compared to the other places I went to but still affordable."
• "The team at Brides of Berkhamsted were so accommodating - I would highly recommend them as a place to look for your wedding dress."

Cons:

• "My last fitting was nearly a month before the wedding when I needed it done just before I travelled as I was getting married abroad, but they said they couldn't do that and I had to have my last fitting on the date that they gave me."