MnF Motors Reviews Summary

Customer Service

Pros:

• "And they are always honest and upfront, reasonably priced and provided great customer service while doing so."
• "First time meeting the owner of the business today, he's very friendly, helpful, efficient and gets the job done ASAP for you."
• "They dealt with my car and returned it in EXCELLENT condition!"
• "I have at last found an honest reliable garage with a great customer service and they will collect and deliver your car too."
• "Very professional, great communication and I will definitely be going there for every car repair need in future."
• "They respond so quickly online too."
• "They were really honest and friendly to work with, I'd highly recommend them."

Cons:

• "0 stars is what i would give, stay far away from this place. Mechanic gave a fake diagnosis on car and wanted to charge £350 for part and labour."
• "They not accept card payments and invoice is some kind of joke."
• "Today I collected my car as they told me it was ready. All over interior was dirty finger prints, some parts not fitted properly."
• "A few days later the control module fell from above the pedals and nearly caused an accident."
• "When I try to call them, no one knows anything."
• "Took my car for repair and told me that in 2.5h they will tell me what is wrong with it. Week after still nothing."
• "I will never put my leg in to that dump again."

Quality of Work

Pros:

• "Honest, reliable, professional mechanics, who know what they are doing."
• "Managed to fix my motor when others said it was not worth repairing very happy."
• "These guys will tell you how it is, help you wherever they can, and working on your car to a hi standard like it is there own car."
• "Trust is a big thing and from my personal experience with them they can be trusted go there you won't regret it."
• "They diagnosed the electrical fault (instrument cluster failure) on my car promptly, drove it back to their garage free of charge and had the car back to me with a new motherboard coded to my car within 24 hours."
• "The team traced and fixed an electrical problem that the AA said was not straight forward to fix."
• "These are mechanics who clearly take pride in repairing what they can - not just buying and fitting expensive new parts."

Cons:

• "Mechanic gave a fake diagnosis on car and wanted to charge £350 for part and labour."
• "A few days later the control module fell from above the pedals and nearly caused an accident."
• "All over interior was dirty finger prints, some parts not fitted properly."
• "Took another three weeks to find the part and fix the car."
• "I thought this place should be the place to go given all the amazing reviews, but when I came to collect the car it was still in pieces despite being told it was ready to collect."
• "I will never put my leg in to that dump again."

Value for Money

Pros:

• "Their services are pocket friendly as well."
• "In my opinion this garage is one of the best. Very honest, upfront and not expensive; good people skills and nice people."
• "The road is very busy & parking is difficult, but the service is A1 & the cost was reasonable."
• "All for less than their original quote for the work."
• "5 star service for what I believe is a very reasonable cost for the work carried out."
• "On pricing they are extremely good they won't rip you off here."
• "They always provide detailed and fully transparent quotes in advance, no surprises at the end."

Cons:

• "Price for fixing wasn't cheap, but I agreed to pay because I was desperate to get my car back."

Professionalism

Pros:

• "I like very much these guys, especially the boss Firhaat, very clever and good mechanic."
• "Their professionalism is at another level."
• "Some of the most helpful and knowledgeable mechanics you will ever come across."
• "Always professional and very courteous service from MnF Motors."
• "Very efficient and very professional team with a lot of knowledge about cars."
• "Excellent Mechanics! I Initially first used MNF Motors (Recommended) to fix a gearbox and clutch on my B Class Mercedes (major works as the engine has to come out)."
• "Emre has excellent technical knowledge, super attention to detail and is an exceptional communicator."

Cons:

• "0 stars is what i would give, stay far away from this place."