Jumpin Fun Inflatable Park Derby Reviews Summary

Price and Value

Pros:

• "Really impressed with the price (£6) for 1 child and 1 adult."
• "Amazing value for money always good fun and the staff are very welcoming."
• "Good value at £6 for 2 hours and was plenty to occupy her for that time."
• "Love bringing my daughter and her friends to JF. They staff the place very well and are really helpful."

Cons:

• "We spent £18 and all we got was nothing. My money and my time totally wasted."
• "Instead of 1.5 hours, they've shortened it to one hour. Four bottles of pop cost a whopping £10."
• "£100 fine for parking even though I paid but apparently I missed my 5 minutes grace period."

Staff and Customer Service

Pros:

• "Joe and Tracey were great and played with my son around the ball pit for ages."
• "The team are always on hand to make her visit enjoyable and are very understanding of her additional needs."
• "Special mention to Tracey who was really friendly and welcoming and brilliant with my little girl."
• "Laura one of the team members has been really helpful and even brought the food over to my kids."

Cons:

• "No facilities for adults.. So if you are planning for your children then this is a good option but if you are planning for yourself then please go somewhere else."
• "I was not told at any point that the place will be closing due to the time we are arriving."
• "The rudest person I have ever come across. This individual did not acknowledge or understand what I and my partner tried saying."

Facilities and Cleanliness

Pros:

• "The inflatable area was a lot bigger than we expected with so much for the kids to do."
• "Facilities and equipment are brilliant fun for the kids."
• "Very reasonably priced! We ate in the cafe and it was freshly cooked and generous portions."

Cons:

• "Couldn't keep an eye on them though as there's only 1 viewing space in the extremely small cramped upstairs café."
• "Only criticism is cleanliness. It is very evident when you sit in the café to look down on the inflatables that they are covered in dust."
• "Disappointed with no disabled facilities as my girls loved the stay. A lot of stairs I can't manage disabled especially with a newborn baby."

Parking and Accessibility

Pros:

• "Space to park easily even though it wasn't their car park, got straight into a quick briefing and then we could go play."

Cons:

• "The car park isn't their property or responsibility and furthermore they have been advising customers to park elsewhere but ultimately there are many venues similar to this that don't have these issues."
• "Copeland Street car park! Do not use. They give 5mins grace, then fine you £100 despite paying to park."
• "Parking fine because it took more than 5minutes from entering car park, find a space and navigate the long-winded online payment system."