Roseneath Dental Care Reviews Summary

Professionalism and Expertise

Pros:

• "The professionalism and friendliness of the whole team is outstanding."
• "Very professional, appointments always on time, keep up with latest treatments/technology and are very knowledgeable and offer practical advice."
• "Complete professionalism is a key feature of Roseneath."
• "Dr Michael Nigro went above and beyond to reassure me."
• "Dr Mike Nigro is clearly a very skilled professional who is 'on top of his game' and obviously enjoys his work."
• "Their expertise and attention to detail are evident in every aspect of their work."
• "Michael Nigro was very professional, taking care to explain the details of what needed to be done and why."

Cons:

• "I found that Dentist Benani was irresponsible and the clinic a rip off!"
• "She was unhelpful and abrupt, and provided me with inaccurate and misleading information."
• "No one ever checked my papers as they did the exact opposite dark glasses on and fully reclined my chair."
• "To my surprise, I was charged twice for the same service! To make matters worse, the dental attendant did not put his mask on to cover his nose and service was very poor."

Facilities and Equipment

Pros:

• "They have all the equipment including the Digital panoramic x-ray machine onsite."
• "Their facilities are top-notch."
• "The clinic itself is a welcoming environment, clean and equipped with the latest technology."
• "Everything in the practice is spotless."
• "The surgery was exceptionally clean."

Cons:

• "The nurse was not experienced he had to check on her couple of times and correct her recordings in the system."

Customer Service and Care

Pros:

• "The staff are incredibly friendly and relaxed, and the dental care impeccable."
• "You are greeted with genuine warmth and professionalism."
• "The receptionists and dental assistants are friendly, comforting and accommodating."
• "The team of lovely ladies at reception are also both friendly and extremely efficient, actually really lifts the mood in the waiting room."
• "The practice receptionists are friendly and helpful."
• "I would highly recommend a hygienist appointment with Marion Eleftheriades."
• "The Roseneath staff is professional and very friendly, the practice is exactly what I would expect."

Cons:

• "Never going back there again!"
• "First time at this dental practice and never again!!!"
• "A shame that they see you as a business, before a patient."

Dental Care and Treatment

Pros:

• "Had 8 front teeth veneers done by Colin, literally transformed my smile!"
• "I now have perfectly straight teeth and my headaches are gone... which is a massive relief!"
• "Dr Colin Maher for a number of procedures and I highly recommend him to everyone."
• "Dr Kieryn Smart replaced an old filling on my front tooth and it now looks and feels great."
• "The treatment was pain free and the result is beyond what I ever expected."
• "Dr Maher showed me the rotting section inside so that I was aware of the problem and was gentle, precise and generally someone who understands teeth and the patients that go along with them."
• "My teeth looked amazing afterwards and it was all completely painless!"