Morrisons Reviews Summary

Store Layout and Cleanliness

Pros:

• "Everything has a place and everything is on the place."
• "The shop is always very clean and nicely spaced out."
• "A roomy store with a good selection of produce."
• "Plenty of room in nice wide aisles."
• "Modern airy supermarket."
• "This store is giant, every thing you could possibly need for groceries and more, clean and tidy with plenty of staff dotted around."
• "A very spacious store with wide range of fruit and vegetables, fresh bread and meat with a great wine selection."

Cons:

• "Unfortunately, the male customer toilets in Leamington Spa Morrisons have been neglected and they are one of the worst supermarket loos I've ever visited."
• "Dont move everything around the store then only give your customers 2½ hours parking."
• "Pretty average, but it does do nice fresh bread. More recently still noticing empty shelves and prices definitely still on the rise."
• "A large store but some of the aisles feel rather cramped."
• "They also removed the very useful Amazon locker."
• "DON'T BOTHER! A quite large and spacious floorspace but with hardly any groceries."
• "One is a concern over their stock control and rotation; too often fresh produce and products with longer best before dates are at the front of the shelves or on top of older stock."

Customer Service

Pros:

• "Friendly staff, offering to help pack too, although I would say that if trainees are on the tills there should be signage to warn people."
• "When pointed out to a staff member, they were more than happy to replace the meal."
• "Staff are very friendly and a great party shop nice to go once in a while for a change from my usual supermarket."
• "Helping staff."
• "Staff seem friendly and have time to talk and give advice on the deli counters."
• "The staff are all lovely anyway, so that's a plus."
• "Employees are helpful and work with a smile."

Cons:

• "Be very careful when using this supermarket!! My partner met her friend here to shop and use the cafe for lunch, while the kids played in play area. After returning home, we were sent a parking fine demand stating she had exceeded the allowed time in the car park."
• "Customer service has gone downhill. Waited for quite a while at self checkout as no staff around also with my young child."
• "Not very helpful. Went in there for a bite to eat. 20 minute wait for a table."
• "Staff is pretty rude in some area of the store."
• "Store is wilfully understaffed despite what the manager might say."
• "Staff member not wearing a mask or face visor while working on the shop floor."
• "Also racially abused by a customer. No action taken by store."

Product Quality and Selection

Pros:

• "Always a good range especially fresh food and prices can be lower than others."
• "I found the prices were reasonable."
• "Great place to shop. Prices are reasonable."
• "Big and open store, has everything you can want. Fresh pizzas can be made with custom toppings, make your own salad boxes."
• "My favorite supermarket....their pizza is really good....and fruit and vegetables are really fresh."
• "For groceries i can't fault the price & quality."
• "Good range of products with many exclusive to Morrisons."