Verdo Lounge Reviews Summary

Category: Restaurant Sutton Coldfield

Address: 430-432 Birmingham Rd, Wylde Green, Birmingham, Sutton Coldfield B72 1YJ, United Kingdom

Phone: +441213734832

Rating: 4.5
based on 159 reviews.

Service

Pros:

  • "Alex took great care of us."
  • "The staff were super friendly and nobody minded that we were there for four and a half hours."
  • "Everyone who works here is friendly and helpful."
  • "A big thank you to Belle for giving me such a warm welcome - highly recommended!"
  • "Even though it was super busy and all tables were full, the member of staff made us feel welcome and important."
  • "Kelly and Ryan are superstars - they were one staff member down but worked extra hard so no customer felt it at all."
  • "The team members were not only attentive and efficient, but they also went above and beyond to ensure that every aspect of my visit was enjoyable."

Cons:

  • "The service is minimal as you have to order at the bar."
  • "Not enough staff on the bar at busy times, staff ignoring customers who have been waiting for ages."
  • "The lady didn’t come over to check that I was ok she just carried on serving behind the bar."
  • "Lady was rude who was seating people told us to go elsewhere when we asked how long roughly our table would be."
  • "The lady with black hair in a bun wearing a khaki top/off the shoulder behind the bar had an appalling attitude towards me."
  • "After making this aware to the same lady that served us upon arrival she had an attitude again."
  • "Staff was very rude laughing in my face."

Food Quality

Pros:

  • "The food has been delicious and cooked perfectly both times I've eaten here."
  • "The burgers are juicy, fries cooked at the right temperature."
  • "The food arrived promptly and tasted delicious."
  • "The food was delicious and the atmosphere was great."
  • "Verdo Lounge has a great selection for vegetarians, as well as for carnivores."
  • "The ingredients were fresh."
  • "The food is absolutely delicious and all home made."

Cons:

  • "My aunty is a vegan and she ordered the Mexican dish... the parts that were supposed to be warm were not, and my aunty really didn’t enjoy her dish."
  • "Nothing special and light on the fries."
  • "Last time we went they had run out of gluten free 'breadcrumbs' so none of the buttermilk chicken was an option for people with dietary requirements."
  • "Long wait for mediocre food."
  • "Gutted the sticky toffee pudding was horrid it was actually Jamaican Ginger cake :("
  • "I was not yo impressed with the food or the prices."
  • "I had the chicken and it was extremely dry and with chips and coldslaw did not represent the price."

Ambiance

Pros:

  • "It was a lovely homely cosy place."
  • "Good venue, open on Sunday evening for food when many pubs are not."
  • "Great atmosphere, friendly attentive staff."
  • "Lovely quirky lounge style restaurant serving a wide variety of food from sandwiches to main meals. Suitable for all dietary requirements with separate specific menus for Veggie/Vegan/Gluten Free available."
  • "Lovely vibe. Love the vintage decor and beautiful lampshades!"
  • "The atmosphere was warm."
  • "The ambiance of your cafe is absolutely delightful, creating a cozy and inviting atmosphere that is perfect for unwinding and enjoying a cup of coffee."

Cons:

  • "The restaurant was pretty busy and it was as though they hadn’t had a table for 3 available for us."
  • "Only downside was the 25 min wait for the food."
  • "Very lively, some might consider it too loud, though."
  • "Far too many children just running around hanging off the bar you could hear yourself speak."
  • "Music way too loud tonight, shouting over it to have a conversation."
  • "It looks out of place on the end of a shabby high street."
  • "There were naked flames/candles on the tables and I burnt my hair."

Value

Pros:

  • "Good food but quite expensive for what it is."
  • "The food is good, the service is great, the decor is fun."
  • "The food is nice and good selection of gluten free foods."
  • "Good food and drink options, especially for kids."
  • "Lovely cosy rustic place."
  • "Good value for money."
  • "The food was lovely, I had a selection of tapas."

Cons:

  • "The drinks are expensive considering you have plenty of cheaper places close by."
  • "Their classic burger would be fine, if it wasn't at its current price."
  • "Just finished a Korean chicken burger with sweet potato fries. £13 and was less filling than a Maccies happy meal."
  • "Loved the food as it was amazing but I was expecting a bit more than their average food."
  • "Not the best breakfast we have had there had certainly not the best price."
  • "Not happy with the food I had ordered Christmas special creamy mushroom pie with sweet potato chips they gave me normal potato chips."
  • "Parking may be a little difficult."

Accessibility

Pros:

  • "The tables are well spaced, the app for purchase is easy to use."
  • "Was more than happy as well to know that this is a pet friendly diner so we were able to eat with our dog at the table."
  • "Dog friendly, children friendly, everyone friendly."
  • "A great place to bring dogs, families and friends."
  • "The seating areas are very nice, especially the decking outside!"
  • "Fantastic place to have a fantastic breakfast, brunch or lunch!"
  • "Clean and dogs allowed if well behaved."

Cons:

  • "Access to disabled toilets was difficult due to tables and chairs set up in front of it."
  • "I'm just really not about sharing my eating space with dogs."
  • "To many dogs in there for my liking and one had a good shake next to the table I was eating at."
  • "Would be better if there was separate seating area for people who don't appreciate dog hairs in the lunch."
  • "Staff disposed of the menus then cleaned the table and chairs I was waiting at."
  • "Limited free parking is available on street nearby but is also only a 5 minute walk from Chester Road train station."
  • "Can even bring your dog! Good food and drink options, especially for kids."

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